Quality Engineer

About the Role

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This position reports to the Quality Manager.

This role is contributing to the Power Protection, Smart Power division in Quartino, Switzerland.

Work Model: Hybrid (#LI-)

Your Role and Responsibilities

In this role, you will have the opportunity to support the deployment of the quality strategy for a local organizational unit, including quality culture, systems, tools, and skilled teams, with the aim to meet customer expectations while ensuring sustainable operations.

Each day, you will assist the organization in creating the right mix of prevention, continuous improvement, robust root cause analysis, quick response, and sustainable solutions to problems. You will also showcase your skills by collaborating with local functions that improve the quality of results to reach the targets for the organizational unit and aim for world-class performance.

You will be mainly accountable for:

• Manage a cross-functional team, fostering collaboration and professional development
• Analyze the customer issues systematically to identify root causes and initiate cases in the Practical Problem Solving (PPS) tool to track corrective activities and ensure resolution
• Present quality reports and improvement initiatives to customers, with systematic follow-up on agreed actions
• Monitor and ensure timely closure of customer cases
• Define containment, corrective, and preventive actions
• Facilitate Level 2 Quality Circles and escalate critical cases to management when necessary
• Contribute to the improvement of key quality metrics including First Pass Yield (FPY) manufacturing, Supplier PPM, Customer DPU, and overall Cost of Poor Quality (COPQ)

You will join a dynamic, talented and high performing team, where you will be able to thrive.

Qualifications for the Role

• Bachelor's degree in Electrical Engineering or related field
• Minimum 5 years of experience in quality management or equivalent role
• Deep understanding of quality processes, problem-solving methodologies, and continuous improvement tools
• Excellent communication and interpersonal skills with proven ability to engage stakeholders at all organizational levels
• Flexibility to work beyond standard hours and perform effectively under pressure
• Fluent in English and Italian (written and spoken)
• Lean Six Sigma Green Belt certification is a plus
• Willingness to travel up to 10% of the time for customer visits and site inspections

About ABB

ABB Smart Power is a global technology leader, with products and solutions that make power supplies smart, connected, and protected. Its intelligent products and solutions make power more competitive by improving the energy efficiency, productivity, and reliability of almost any operation.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.