Service Sales Representative

About the Role

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

Reports to: Service Sales Manager

Work model: Onsite

Your Responsibilities

• Protect, Maintain & develop ABB Install base and build good relationships with customers (i.e. solid CRM, Account Management locally) in responsible area
• Keep continuous Order growth and margin improvement basing on IB management, customer relationship and service & digital solutions
• In collaboration with the Service Sales Manager and/or Service Manager, implement service sales strategy/business initiatives and make in-time feedback in related systems/tools
• Contribute to risk assessments related to price and quality
• Register required information into the appropriate customer database
• Ensure technical reliability, safety and cost-effective solutions to satisfy customer's needs
• Comply with health and safety directives
• Act as a marketer/promote of ABB's service products and solutions during marketing activities (e.g. trade fairs, exhibitions, conferences, customer meetings & workshops)
• Translate the needs of customers into relevant ABB Service offerings and solutions, aiming for new customers & needs mining

Qualifications for the Role

Education:

• Bachelor's degree in science and technology, preferably with OGC, Power, pharmacy industry background

Experience:

• 3 years Automation (DCS/SIS/PLC controlling area is preferred) or Digital business sales experience in industry

• Service experiences and relevant market resources in hand are a plus
• Knowledge of automation and electric technology, preferable with control systems, or electric products knowhow like converter, motor or Switchgear

Skills and Competencies:

• Accept continuous travels, urgent responses and multitasking challenges
• Aggressive, creative, willing to learn
• Collaborative, solutions-oriented approach
• Strong communication skills
• Fluent in English both in Written and Oral

About Us

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division's goal is to help customers adapt and succeed in the rapidly changing global energy transition.

Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.

What's in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We care: At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We grow: We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.