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Account Manager

ABB

Account Manager

ABB

Saint-Laurent, Quebec, Canada

·

On-site

·

Full-time

·

3d ago

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

Sales Manager

Responsible for managing and developing a defined portfolio of assigned customer accounts for drives and motors within Motion High Power in Canada.

The role focuses on driving sustainable growth, profitability and customer satisfaction through the execution of account strategies and structured sales planning.

Owns the customer relationship, defines and implements account plans, identifies growth opportunities within existing accounts, and coordinates internal stakeholders to deliver value‑added solutions.

Accountable for delivering an annual sales target, aligned with the division’s growth and profitability objectives.

Main Accountabilities:

Account Management and Growth

  • Own and manage a defined portfolio of assigned customer accounts with accountability for achieving annual sales targets.

  • Develop, implement and execute account plans aligned with customer needs, business priorities and ABB strategy.

  • Drive order intake, revenue growth and profitability across the assigned account portfolio.

  • Build and maintain strong, long‑term relationships with key customer stakeholders to ensure high customer satisfaction and loyalty.

  • undefined

Opportunity & Pipeline Management

  • Identify, qualify and develop sales opportunities within assigned customer accounts.

  • Manage the sales pipeline with a structured and disciplined approach, ensuring accuracy and visibility.

  • Support preparation and negotiation of technical and commercial offers in line with customer requirements, business line strategy and local division guidelines.

  • Ensure accurate forecasting and timely reporting using ABB sales tools and CRM systems (Salesforce).

  • undefined

Internal Coordination

  • Act as the primary point of contact between customers and internal ABB stakeholders (tendering, factories, product management, service).

  • Coordinate cross‑functional teams to ensure competitive, compliant and customer‑focused solutions.

  • Ensure alignment of internal resources to deliver on customer commitments and account objectives.

  • undefined

Market Analysis

  • Understand customer applications, installed base and market environment related to drives and motors.

  • Monitor competitor activity within assigned accounts and provide input on competitive positioning.

  • Identify risks and opportunities and translate insights into actionable account actions.

  • undefined

Pricing, Risk & Commercial Review

  • Support pricing strategies for assigned accounts in line with market conditions and profitability targets.

  • Contribute to risk review and contract review processes in accordance with ABB policies.

  • Ensure compliance with ABB commercial, integrity and governance requirements.

  • undefined

Continuous Improvement

  • Analyze won and lost opportunities to identify lessons learned and improvement actions.

  • Continuously improve account planning, sales effectiveness and execution discipline.

  • Actively share customer feedback and market insights with internal stakeholders.

Your background

  • Minimum 5 years of experience in industrial sales or account management.

  • Demonstrated success in managing customer portfolios and achieving sales targets.

  • Proven ability to develop long‑term customer relationships and drive account growth.

  • Bachelor or college degree in engineering, business administration, marketing, sales, or a related field.

  • Additional certifications in sales or strategic account management are an asset.

  • Ability to travel (approximately 20% to 30% of time, mainly in Canada).

  • Bilingual (French and English). French is required. English is also required to communicate with customers outside Quebec on a regular basis.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Employment Equity & Inclusion Statement (Canada)

ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:

  • Women

  • Indigenous Peoples

  • Members of visible minorities

  • Persons with disabilities

ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.

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关于ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

员工数

Zurich

总部位置

$28.5B

企业估值

评价

3.5

3条评价

工作生活平衡

3.0

薪酬

2.0

企业文化

2.5

职业发展

3.5

管理层

2.0

35%

推荐给朋友

优点

Award ceremonies and achievement recognition

Professional experience opportunities

Relevant marketing and writing experience

缺点

Awards only recognize sales and leadership teams

Auxiliary departments excluded and understaffed

No cost of living raises provided

薪资范围

405个数据点

Mid/L4

Senior/L5

Mid/L4 · Project Manager

102份报告

$117,433

年薪总额

基本工资

$109,179

股票

-

奖金

$8,254

$79,130

$175,443

面试经验

5次面试

难度

3.8

/ 5

时长

14-28周

录用率

20%

体验

正面 0%

中性 60%

负面 40%

面试流程

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

常见问题

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving