IS Local Infrastructure

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

IS Manager

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Your role and responsibilities (Mandatory)

In this role, you will have the opportunity to support the organization’s vision and strategic direction. Each day, you will define, manage, and monitor processes to meet requirements for Information Systems (IS) services by planning, measuring, and improving all aspects of IS services. You will also showcase your expertise by being a key resource, a definitive source of knowledge processes, to contribute to enhancing organizational effectiveness.

The work model for the role is: #

This role is contributing to the MONM in Guadalajara, Jalisco.

You will be mainly accountable for:

• Describing and defining IT processes/services including relationships, dependencies, and business value, and regularly maintaining all service-related information within the service management tool.
• Preparing and maintaining process documentation for the system services and advising on the correct and effective use of the services.
• Applying and executing the relevant measurement and reporting management practice to enable planning, controlling, reviewing, and auditing services to meet agreed Key Performance Indicator targets.
• Providing consultation, advice, and supporting the installation of IS services, or the change of existing IS services.

Qualifications for the role (Mandatory)

• Bachelor’s degree in Information Systems or a related field preferred.
• Minimum of 2 years of experience in Infrastructure or similar roles.
• Ability to work independently while contributing positively to a collaborative team environment.
• Experience thriving in a fast-paced, service-driven organization.
• Strong analytical, problem-solving, and communication skills.
• Proficient in Microsoft Office tools.
• Intermediate in English.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit [

https: //www.abb.com](https://www.abb.com) to learn more about the impact of our solutions across the globe.