Senior Field Services Engineer

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

ABB's Energy Industries division is enabling safe, smart, and sustainable projects and operations for businesses across the oil, gas, chemicals, power generation, life sciences and water sectors. Driving integrated solutions that automate, digitalize, and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector. Our technologies and solutions are designed to create value, improving operational efficiency and productivity, enhancing safety and minimizing risk. We support the development of new and renewable energy models - enabling energy efficient and low carbon operations across traditional industries.

About the Role

This position reports to the Project Manager and contributes to PAEN-Qatar. The main stakeholder is PAEN.

The work model for this role is: Onsite

You will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance.

Responsibilities

You will be mainly accountable for:

• Contributing to customer satisfaction by planning and executing service work as per customer order and expectations
• Ensuring customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations
• Taking actions to identify new service business opportunities for ABB, in close cooperation with customer and other ABB teams
• Coaching technicians and engineers and supervising complex site activities

Qualifications

• Graduate Engineer in Electrical, Electronic or Instrumentation Engineering
• Minimum of 8 years of experience as Senior Field Services Engineer with experience in System and solutions 800xA with IEC61850, AC800M, PMS/ELICS/EMCS, engineering, documentation, testing and commissioning experience in oil and gas industry
• Analytical thinker, self-starter, resilient and highly adaptable—in line with ABB's latest advance service
• Skillset in industrial communication protocols like IEC104, Modbus-RTU & TCP, OPC, IEC61131
• Experience in Industrial networking and network switch configuration
• ICS Cybersecurity competence is an added advantage

Our Team Dynamics

You will join a Dynamic, Talented and High Performing team, where you will be able to thrive.

What's in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

For more information, visit www.abb.com