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职位ABB

Post Sales Support Specialist for ELECTRIFICATION

ABB

Post Sales Support Specialist for ELECTRIFICATION

ABB

San Pedro Garza Garcia, Nuevo León, Mexico

·

On-site

·

Full-time

·

2w ago

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

  • EL Sales Support Manager
  • Pre-Sales

__

Your role and responsibilities
In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

The work model for the role is: hybrid

This role is contributing to the electrification in Americas

You will be mainly accountable for:

  • Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
  • Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
  • Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
  • Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.
  • Qualifications for the role- You are engaged in working with Sales force, Engineering Systems & SAP and in the electrification sector
  • Ability to demonstrate your experience in customer support /service. You have +2 years of experience in customer service & electrification sector
  • You are passionate about problem solving around high skilled teams
  • Degree in engineering or related
  • You are at ease communicating in English

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit

https: //www.abb.com to learn more about the impact of our solutions across the globe.

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关于ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

员工数

Zurich

总部位置

$28.5B

企业估值

评价

3.5

3条评价

工作生活平衡

3.0

薪酬

2.0

企业文化

2.5

职业发展

3.5

管理层

2.0

35%

推荐给朋友

优点

Award ceremonies and achievement recognition

Professional experience opportunities

Relevant marketing and writing experience

缺点

Awards only recognize sales and leadership teams

Auxiliary departments excluded and understaffed

No cost of living raises provided

薪资范围

405个数据点

Mid/L4

Mid/L4 · Account Manager

59份报告

$146,913

年薪总额

基本工资

$96,016

股票

-

奖金

$13,861

$88,770

$248,739

面试经验

5次面试

难度

3.8

/ 5

时长

14-28周

录用率

20%

体验

正面 0%

中性 60%

负面 40%

面试流程

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

常见问题

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving