refresh

Trending Companies

Trending

Jobs

JobsABB

Technical Service Specialist

ABB

Technical Service Specialist

ABB

Petaling Jaya, Selangor, Malaysia

·

On-site

·

Full-time

·

1w ago

Benefits & Perks

Healthcare

Parental Leave

Flexible Hours

Healthcare

Parental Leave

Flexible Hours

Required Skills

Electrical Power Systems

Technical consulting

Medium voltage systems

Low voltage systems

English

Bahasa Malaysia

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Technical Manager:

__

Your role and responsibilities

In this role, you will have the opportunity to ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also showcase your expertise by communicating both with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth.

The work model for the role is: #,

This role is contributing to the Electrification Services business in Malaysia**.**
You will be mainly accountable for:

  • Proposing technical solutions and working on consulting assignments, using established standards, methods, and technologies, to develop solutions and resolve issues.

  • Determining effective Service applications, equipment, and methods to develop, market, and propose engineering solutions to meet the needs of the customer or develop new service offerings to respond to customer requirements cost-effectively.

  • Providing technical consulting on Service solutions to management and customers ensuring quality and timely implementation within targeted cost.

  • Identifying new sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for service growth.

Qualifications for the role

  • Degree in Electrical Engineering or equivalent.

  • You are skilled in Electrical Power Systems and familiar with lifecycle management of distribution systems in the Oil & Gas, Utility, Data Centre, Factories or other industries.

  • You have 5 years or more experience in consulting customers, supporting technical enquiries related to medium and low voltage distribution systems, products and developing value propositions accordingly for modernisation (retrofits, upgrades) and long term service strategies including but not limited to Service Level Agreements and Asset Life Extension roadmaps**.**

  • Possess an enhanced knowledge of MV and LV Automatic Transfer Scheme applications for switchgears.

  • You are passionate about driving digitalisation and sustainability in the market by positioning solutions around these elements in business offerings.

  • You are at ease communicating in English and Bahasa Malaysia.

  • You are Malaysian and familiar with the culture and landscape of customers in Peninsular and non Peninsular Malaysia.

Benefits

We also offer our employees the following benefits:

  • Life Insurance

  • Medical Insurance

  • Accident Insurance

  • Parental leave

  • hybrid/flexible work practices

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit

https: //www.abb.com to learn more about the impact of our solutions across the globe.

Total Views

0

Apply Clicks

0

Mock Applicants

0

Scraps

0

About ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

Employees

Zurich

Headquarters

Reviews

3.5

3 reviews

Work Life Balance

3.0

Compensation

2.0

Culture

2.5

Career

3.5

Management

2.0

35%

Recommend to a Friend

Pros

Award ceremonies and achievement recognition

Professional experience opportunities

Relevant marketing and writing experience

Cons

Awards only recognize sales and leadership teams

Auxiliary departments excluded and understaffed

No cost of living raises provided

Salary Ranges

405 data points

Mid/L4

Senior/L5

Mid/L4 · Project Manager

102 reports

$117,433

total / year

Base

$109,179

Stock

-

Bonus

$8,254

$79,130

$175,443

Interview Experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview Process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

Common Questions

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving