必备技能
Customer Service
Job Description:
The Impact You’ll Make in this Role
As an **Inside Sales Representative,**you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. You will gain broad knowledge of 3M’s processes, functions, and businesses through audits of subsidiaries, service centers, plants, acquisitions, and critical business processes.
You will be responsible for developing and growing relationships with end users representing the Transportation and Energy Business Group’s product portfolio in a B2B sales environment through telephone sales, handling customer questions (inbound calls) and up selling and cross selling strategically aligned products. Utilizing detailed product knowledge to provide technical assistance to customers and assist them in identifying products to meet their needs. Meet monthly set goals through sales forecast, customer interactions, and data gathering.
Here, you will make an impact by:
- Grow 3M TEBG business through telephone sales
- Attain set outbound call activity in conjunction with expectations of the Inside Sales organization
- Responds to inbound customer inquiries and warm leads to provide solutions to end user
- Develop strategic approaches with the business area to attain sales quota, sales quality and sales productivity metrics
- Establishes and maintains customer contacts and relationships. Understands the customer’s business and applications to influence key decision makers
- Manage and analyze customer data, perform market and competition analysis
- Proficient in identifying market trends and account needs reacting to market activity and reach favorable sales goals
- Maintain and update a working Sales Plan with strategies and tactics to achieve annual sales forecast
- Drive campaigns created from division Marketers to grow new product sales and overall territory growth
- Introduces new products, and communicates promotions and value to relevant customers and prospects
- Demonstrates a proficient level of procedural and technical product knowledge to identify products that meet customer needs
- Works with Industrial Distribution when appropriate to grow collective account base
- Shares best practices with the team to promote a positive team environment
Your skills and Expertise
- Possess a bachelor’s or associate degree or equivalent experience
- Minimum of one (1) year of combined experience in sales and/or customer service is required
- Advanced English, written and spoken
Additional qualifications that could help you succeed even further in this role include:
- CRM experience/pipeline management
- Strong active listening skills
- Experience in selling through distribution channels
- Experience in selling into end user companies
- Three (3) years Inside sales or field sales experience highly desirable
- Excellent oral and written communication, including presentation skills
- Ability to work in a high volume, rapidly changing environment
- Ability to work in a team environment and willing to collaborate and compromise, including team leadership
- Strong organizational skills with the ability to stay focused on tasks
- Good interpersonal skills
**Supporting Your Well-being **
3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
- Private medical care
- Life insurance
- Retirement scheme
- Multisport card
- Opportunity to work globally as part of an international organization
- Work in a respectful, inclusive, and friendly environment with open door policy
- Professional training and onboarding package
- Supporting your professional development, possibility to gain certifications/co-founding studies
- Supporting your work-life balance through being a part of community groups, CSR actions, volunteering
- Internal integration events
- Holiday Bonus
Please provide CV in English version.Job specifics:
-
Location: Aleja Katowicka 117, Kajetany 05-830
-
Work Your Way: Hybrid – Work from the office 4 days per week (we provide free transportation to the office)
Dowiedz się więcej o naszych innowacyjnych rozwiązaniach na: www.3M.pl lub na Instagramie, Facebooku i LinkedIn @3M.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
At 3M, we believe diversity & inclusion are essential to innovation. We seek and value differences in people! This Job ad is addressed to all potential candidates. As an equal opportunity employer 3M will not discriminate against any applicant for employment on the basis of race/ethnicity, nationality, religion, sex, gender identity, sexual orientation, pregnancy/maternity-related matters, age or disability, or any other relevant characteristic protected under applicable local law.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please click on the following links and select the country where you are applying for employment to review the applicable Terms of Use (link here) and Privacy Policy (link here). Before submitting your application, you will be asked to confirm your agreement with the terms.
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关于3M

3M
PublicThe 3M Company is an American multinational conglomerate operating in the fields of industry, worker safety, and consumer goods.
90,000+
员工数
Maplewood
总部位置
$95B
企业估值
评价
10条评价
3.4
10条评价
工作生活平衡
2.8
薪酬
4.2
企业文化
3.1
职业发展
2.5
管理层
2.7
65%
推荐率
优点
Good pay and compensation
Good benefits package
Quality training programs
缺点
Poor work-life balance
Difficult management
Limited advancement opportunities
薪资范围
1个数据点
L2
L6
L3
L4
L5
L2 · Sales L2
0份报告
$65,000
年薪总额
基本工资
$26,000
股票
$32,500
奖金
$6,500
$45,500
$84,500
面试评价
1条评价
难度
3.0
/ 5
时长
14-28周
面试流程
1
Application Review
2
Recruiter Screen
3
Technical Phone Screen
4
Onsite/Virtual Interviews
5
Team Matching
6
Offer
常见问题
Coding/Algorithm
Technical Knowledge
Behavioral/STAR
System Design
Culture Fit
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