채용
Req ID 83041 | Tokyo, Japan, ZF CV Solutions Japan, IncWABCO Japan Inc.
About the Team:
The Key Account Management (KAM) department in OE Sales serves as the representative contact window for driveline and chassis components for Japanese OEMs (JOEMs). The team is responsible for pioneering sales growth as well as maintaining existing business. In addition, it manages series business in close cooperation with the aftermarket team.
What you can look forward as Customer Relationship Manager:
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Seek opportunities for further business growth leading of Promotion for new Opportunity and Business
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Supporting smoothly running series production and project launch by coordinating our customers and ZF side
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Build Strategic Plan (long term growth planning) and Operating Plan (short/mid term sales planning) and pursue achievment.
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Use internal resources to incorporate RFI (Request For Inquiry) and RFQ (Request For Quotation) processes
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Analyze business and report to Sales Leader
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Collect, communicate and visualize voice of customer
Your profile as Customer Relationship Manager:
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Bachelor's degree in engineering, business or other related field
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Excellent communication skill in native Japanese, business level in English language
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Experience in automotive industry, mechanical industry or electronics industry
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General knowledge for RFQ and RFI processes
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Strong negotiation skill and passion
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Preferred : Intimate customer knowledge
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Preferred : Basic skills for SAP, MS Office (Excel, Power Point, Word..)
Why you should choose ZF:
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Annual Leave
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Hybrid Work Environment
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Flexible Working Hour
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A supportive collaborative team environment
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Growth Opportunity
Be part of our ZF team as Customer Relationship Manager and apply now!
Contact
Aoi Terasaka
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About ZF Friedrichshafen

ZF Friedrichshafen
PublicZF Friedrichshafen AG, also known as ZF Group, originally Zahnradfabrik Friedrichshafen, and commonly abbreviated to ZF, is a German technology manufacturing company that supplies systems for passenger cars, commercial vehicles and industrial technology.
10,001+
Employees
Friedrichshafen
Headquarters
Reviews
4.1
42 reviews
Work Life Balance
4.0
Compensation
4.6
Culture
4.0
Career
4.0
Management
4.0
83%
Recommend to a Friend
Pros
Strong engineering culture with focus on code quality
Competitive compensation packages with equity
Flexible remote work options and good work-life balance
Cons
Some legacy systems that need modernization
Work-life balance can be challenging during product launches
Organizational changes and restructuring can be disruptive
Interview Experience
64 interviews
Difficulty
3.5
/ 5
Duration
14-28 weeks
Offer Rate
38%
Experience
Positive 68%
Neutral 16%
Negative 16%
Interview Process
1
Phone Screen
2
Technical Interview
3
System Design
4
Behavioral
5
Team Fit
Common Questions
Tell me about a challenging project
System design question
Coding problem
Why this company
News & Buzz
ZF exceeds 2025 profit margin forecast but warns of up to $2 billion e-mobility charge - Reuters
Source: Reuters
News
·
6w ago
Gleiss Lutz advises ZF Friedrichshafen on billion-euro sale of its Advanced Driver Assistance Systems (ADAS) business unit to Harman International - Gleiss Lutz
Source: Gleiss Lutz
News
·
11w ago
Samsung's Harman to acquire ZF's advanced driver-assistance systems business for $1.76B - SiliconANGLE
Source: SiliconANGLE
News
·
11w ago
ZF’s surging debt costs are a warning to auto industry - Automotive News
Source: Automotive News
News
·
13w ago