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Supervisor, Contact Center

Wyndham

Supervisor, Contact Center

Wyndham

Philippines

·

On-site

·

Full-time

·

1w ago

Benefits & Perks

Healthcare

401(k)

Parental Leave

Healthcare

401k

Parental Leave

Required Skills

Leadership

Collections management

Regulatory compliance

Team management

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

  • The Consumer Finance Supervisor
  • Asia exists to provide dedicated, on-the-ground leadership for Asia-based Consumer Finance portfolios, with a strong focus on collections performance, service quality, and regulatory compliance. As the Asia business continues to expand, this role ensures daily execution, coaching, and accountability are applied consistently to Asia clubs, removing split focus and enabling stronger outcomes across currency, customer experience, and staff capability. The role allows existing supervisory capacity to be fully redeployed to South Pacific portfolios, ensuring both regions receive the depth of leadership required to perform.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to My Career@travelandleisure.com, including the title and location of the position for which you are applying.

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About Wyndham

Wyndham

Wyndham

Public

Club Wyndham provides travel deals and different locations for vacation.

10,001+

Employees

Parsippany

Headquarters

Reviews

2.9

10 reviews

Work Life Balance

2.8

Compensation

3.2

Culture

2.4

Career

2.6

Management

2.9

35%

Recommend to a Friend

Pros

Good team and supportive colleagues

Good management and leadership in some areas

Decent benefits and PTO

Cons

Shady sales culture and unethical practices

Limited growth and advancement opportunities

Inconsistent management and unclear expectations

Salary Ranges

599 data points

Junior/L3

Mid/L4

Senior/L5

Director

Junior/L3 · Analyst - Business Intelligence

2 reports

$125,822

total / year

Base

$96,940

Stock

-

Bonus

-

$52,133

$125,822

Interview Experience

4 interviews

Difficulty

2.5

/ 5

Duration

14-28 weeks

Offer Rate

25%

Experience

Positive 25%

Neutral 50%

Negative 25%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Final Interview

5

Offer

Common Questions

Behavioral/STAR

Sales Experience

Customer Service

Culture Fit

Past Experience