In this role you will be primarily responsible for supporting the Regulatory Compliance function with implementation and ongoing monitoring of compliance controls associated with the regulatory compliance obligations of Visa Payments Limited.

You will also act as a key contributor to the Regulatory Compliance function’s regulatory incident identification, assessment of materiality of the event, and investigation processes, ensuring timely escalation and robust documentation in line with regulatory expectations. This may include:

• Carry out initial regulatory incident assessments and investigations, including fact‑finding, impact analysis, and root cause identification.
• Support the coordination of cross‑functional incident reviews, working closely with stakeholders in other teams to gather information and assess regulatory exposure.
• Assist in determining the regulatory materiality of incidents and support preparation of escalation summaries for senior management and the Compliance function.
• Contribute to the development, review, and tracking of mitigation and remediation actions, ensuring clear ownership, appropriate timelines, and alignment with regulatory expectations.
• Support the preparation of documentation and evidence packs to respond to regulatory notifications, enquiries, or internal governance forums, where required.
• Maintain accurate incident records, including investigation notes, decisions taken, and rationale, to support audits and regulatory reviews.
• Identify emerging themes, trends, and root causes from regulatory incidents, contributing insights to reporting, risk assessments, and control updates.
• Support continuous improvement of incident management processes, controls, and playbooks, providing input into policies, procedures, and training materials.

You will also contribute to the wider Regulatory Compliance function by supporting additional tasks or providing updates as required by the team, including:

• Obtaining information to support internal audits and regulatory requests
• Supporting the Regulatory Compliance function as required on projects and any other ad hoc regulatory compliance projects.
• Assisting with the compliance function regulatory training obligations.
• Contributing to regulatory horizon scanning, including but not limited to consideration of potential business impact, proposed regulatory changes, system & control assessments in line with upcoming changes.
• Ability to construct regular reporting, such as metrics and dashboards.
• Supporting the promotion and embedding a culture of compliance, including providing input to any relevant training materials to be distributed across Visa Payments Limited.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

What we’re after:

Essential:

• A good understanding of core pillars of effective regulatory compliance programmes.
• Recognised compliance qualification (ICA or similar) and/or educated to relevant degree level.
• Basic working knowledge and understanding of UK Regulatory landscape and regulations such as: Payment Services Regulations, Money Laundering Regulations, Wire Transfer Regulations.
• A strong team player with a positive attitude, who has attention to detail and shows initiative.
• Able to take a flexible and agile approach and respond to changing priorities. A clear communicator, with a high standard of written English.

Desirable:

• Regulatory compliance experience with a Financial Services or cross border payments institution.
• Experience in incident management, compliance monitoring or audit processes (not essential).
• Adept at working independently and multi-tasking.
• Bachelor’s degree in law is advantageous.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Fascinated by the future and captivated by technology? Smart, driven and want to make a difference in the world? You will fit right in.

By joining one of our teams at Visa Payments Limited, a division of Visa Inc since 2019, you’ll have an opportunity to shape the payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.

Visa Payments Limited is a financial technology business that provides cross-border payment processing services to banks and payments businesses across six continents through its global network.

Individuality fuels our brand and our global team – we are proud that we are a talented team of 18,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life both within and outside of the office, and whether it is taking advantage of agile work schedules or our wellness programmes, Visa Payments Limited and Visa Inc. respects and encourages meaningful work/life balance for everyone.

If you think you could support the Visa family by joining Visa Payments Limited as a Operations Analyst, we want to hear from you.

You're an individual.We're the team for you.Together, let's transform the way the world pays.