The Card Benefits Platform & Affluent Channels team oversees the end-to-end product development lifecycle of core infrastructure, omni channel ecosystems, and enabling product functions in support of Visa’s credit card benefit & Affluent segment businesses.

We are looking for a Strategic Program Manager to serve as a key member of the Product Operations leadership team. In this role, you will orchestrate our planning process while driving organizational and cross-functional alignment. You will partner closely with the leadership team on long-term strategy and build the planning and prioritization infrastructure that enables the team to move with velocity and clarity. You will work alongside a talented network of global product managers, technical program managers, and project managers.

This role is ideal for someone with steadfast curiosity, strong analytical instincts, and a desire to have an outsized impact on strategic direction and operational excellence.

Key Responsibilities:

• Develop and lead the product planning program, including a prioritization framework that creates clarity and predictability for the organization
• Craft executive-level narratives for strategic projects and planning that synthesize insights, frame decisions, and build alignment across leadership
• Drive cross-functional alignment on goals through well-structured review sessions, ensuring teams have clarity on shared outcomes, scope, dependencies, and success metrics
• Orchestrate objectives and key results, working with the leadership team to translate strategic priorities into clear, coordinated milestones and goals
• Evaluate and shape business critical ideas by conducting research, analyzing options, and developing business cases

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

6 plus years of experience in strategic program management, business operations, or similar roles with experience in SaaS and scaled customer-facing environments

A systems mindset with demonstrated experience developing strategy, building business cases, and influencing cross-functional and senior leaders

Strong analytical and quantitative skills. Able to structure ambiguous problems, use data to guide decision making, and generate actionable insights

Exceptional communication skills with fluency in executive storytelling and change management

Willing to flex across strategy and execution. Most roles in our org require ‘do-ers’ and this role is no different.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 161,600.00 to 258,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.