Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa’s Corporate IT (CIT) organization is adding a Service Now Developer role in Bangalore to its People Technology team, focused on People Technology solutions.

As a Senior Software QA Engineer, you will play a critical role in ensuring the quality and reliability of our HRSD applications on the Service Now platform. You will collaborate with cross-functional teams to understand business requirements and translate them into comprehensive test strategies . Your primary responsibility will be to design, develop, and execute test cases using the Service Now Automated Test Framework (ATF) and validate the functionality, performance, and security of our HRSD applications.

Responsibilities:

• Conduct thorough testing of HRSD workflows, configurations, and integrations, identifying and documenting any defects or issues.
• Work closely with developers to troubleshoot and resolve defects, ensuring timely resolution and maintaining the integrity of the HRSD platform.
• Participate in test automation efforts using ATF, developing and maintaining automated test scripts to improve testing efficiency and effectiveness.
• Stay up-to-date with industry best practices and emerging trends in HRSD and Service Now platform, proactively suggesting improvements and enhancements to existing processes.
• Collaborate with stakeholders to continuously improve the quality of HRSD applications, providing valuable insights and recommendations.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:

-2+ years of relevant work experience and a Bachelors degree, OR 5+ years of

relevant work experience

Preferred Qualifications:

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong knowledge and experience in HR Service Delivery (HRSD) on the Service Now platform.
• Proficiency in using the Service Now Automated Test Framework (ATF) to design and execute test cases.
• Solid understanding of software testing methodologies, tools, and best practices.
• Experience in developing and maintaining automated test scripts using ATF.
• Strong analytical and problem-solving skills, with the ability to identify, track, and resolve defects in a timely manner.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
• Strong attention to detail and ability to prioritize and manage multiple tasks simultaneously.
• Service Now Certified System Administrator (CSA) and/or Application Developer (CAD) certifications are a plus.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.