About the Role

The Account Partner role is a great opportunity to demonstrate your relationship management and sales skills. This role focuses on post-sales of Small-to-Medium Sized Business, to work efficiently and optimally with SMB merchants (not only restaurants) by deepening the relationship to increase retention as well as grow revenue and expand service. Account Partners are critical to retaining our highest value accounts, ensuring new partners are successful on our platform, and consult partners that have the potential to grow.
Who are we looking for? Someone who is natural at selling; passionate about food and Uber; a person who likes to negotiate to build the best partnership.

What You'll Do

• Build strong partnerships with the best restaurants in Eastern Canada
• Partner with our Operations and Sellers on managing the relationship, issues, and questions of merchants
• Track merchant KPI and OKR to understand their successes and opportunities
• Excel in hands-on vendor management and training of new merchant features or products
• Act as an ambassador of Uber Eats' mission, brand, and product
• Proactively maintain communication channels with prospects via email, phone, and face-to-face meetings
• Manage contract negotiations aimed strengthen the working relationship with our restaurant partners, including sustainable economics for both parties
• Clearly communicate the value of Uber Eats and its newest products to prospects
• Achieve and consistently exceed quarterly targets
• Think strategically to support the growth of Uber Eat's restaurant partners through the different tools Uber Eats provides

Basic Qualifications

• A minimum of 1+ years of experience in sales, operations, account management, or similar functions
• Ability to fluently communicate English with clients

Preferred Qualifications

• Bachelor's Degree preferred

• Experience in a B2B organization in an outbound account management role is a plus

• Marketing experience is a plus

• Outstanding work ethic and attention to detail

• Experience driving deeper adoption within your book of business including, prospecting new contacts, working with end users and account discovery to identify new opportunities or locations

• Excellent communication

• Willingness to roll up your sleeves, and get in the weeds with our highest value partners

• Strong critical and strategic thinking ability

• Ability to clearly frame a value proposition and ask the right questions to be able to overcome to gain commitment from your clients

• Proficiency in Salesforce and Excel

• For Canada-based roles: The base hourly rate range for this role is CAD**$24.76** per hour

• CAD**$25.97** per hour.
  You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
  Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
  Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
  Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.