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Senior Regional Operations Manager, Merchant Success EMEA

Uber

Senior Regional Operations Manager, Merchant Success EMEA

Uber

Amsterdam, Netherlands

·

On-site

·

Full-time

·

3d ago

About the Role

Join the Restaurants Strategy & Operations team within Uber Eats EMEA to help shape and execute strategies that enable restaurant acquisition, growth and long-term success on the platform. In this role, you will work on a range of problems spanning monetization, affordability, lifecycle experience, and operational excellence, partnering closely with B2B Marketing, Sales, Account Management, Product, and Strategic Finance.

This role is suited for strong problem solvers who are comfortable working with data and driving outcomes through cross-functional collaboration in a fast-moving marketplace.

  • What You'll Do

  • Set the strategy and drive execution of initiatives that help restaurants grow sustainably on Uber Eats.

  • Partner closely with B2B Marketing, Sales, Account Management, Product, and Strategic Finance to shape and deliver cross-functional programs.

  • Build dashboards and models, sourcing data independently to answer business questions, diagnose performance issues, size opportunities, and measure impact.

  • Translate analysis into clear insights, recommendations, and action plans for stakeholders.

  • Support the development of scalable playbooks, processes, and toolkits that enable consistent execution across EMEA.

  • Keep restaurant needs at the center of decision-making, balancing growth, profitability, and long-term success.

  • What You'll Need

  • Strong strategic thinking and problem-solving skills, with the ability to break down ambiguous business problems and drive structured solutions.

  • Proven stakeholder management and communication skills, with experience partnering cross-functionally to influence outcomes.

  • Comfort working with data to answer business questions, evaluate performance, and inform decisions independently.

Preferred Qualifications:

  • Experience working in a B2B or B2B2C environment.
  • Experience partnering closely with Product to shape or influence tech roadmaps.
  • Background in e-commerce, marketplaces, or online food delivery platforms.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

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About Uber

Uber

Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.

10,001+

Employees

San Francisco

Headquarters

$120B

Valuation

Reviews

3.1

10 reviews

Work Life Balance

4.2

Compensation

2.3

Culture

3.5

Career

2.0

Management

2.5

45%

Recommend to a Friend

Pros

Flexible hours and schedule

Meeting different people and cultures

Make your own hours

Cons

Inconsistent and low pay

Safety concerns with passengers

Traffic and difficult drivers

Salary Ranges

23,534 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Driver

6,734 reports

$42,142

total / year

Base

$42,142

Stock

-

Bonus

-

$31,192

$56,937

Interview Experience

5 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

40%

Experience

Positive 80%

Neutral 20%

Negative 0%

Interview Process

1

Application Review

2

Online Assessment

3

Recruiter Screen

4

Technical Phone Screen

5

Case Study/Analytics Test

6

Final Loop/Panel Interview

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Case Study

Technical Knowledge