Manager, Claims Compliance

1 month ago• Phoenix, AZ (+1 more)
Chicago, IL

Apply on company site

About Us

Uber is changing how people think about transportation, part of the logistical fabric of 600+ cities - giving people what they want when they want it.
Size: 10000+ employees

Industry: Technology

About the Role:

Uber is home to one of the largest and most unique Claims programs in the world. As our Claims Compliance Manager, you will own the internal quality framework for First-Notice-of-Loss (FNOL), steward the end-to-end Claims SOX control environment, and hold external carrier partners accountable to our standards. You'll serve as the primary point of contact for internal and external auditors, translating regulatory and SOX requirements into day-to-day operational excellence across hundreds of claims professionals. This role has a unique opportunity to impact the effectiveness of hundreds of internal & external claims professionals - if you're interested in making an outsized impact on one of the largest and most dynamic Claims programs in the world, read on and apply below!

Want more jobs like this?

Get jobs in

Phoenix, AZ delivered to your inbox every week.

Email Address

Send me The Muse newsletters for the best in career advice and job search tips.

Get jobs!
By signing up, you agree to our & .

What You'll Do- Lead and develop a team of in-house claims quality & compliance professionals

• Design, test, and continuously improve QA methodologies, scorecards, and root-cause analysis for FNOL quality issues
• Build and maintain control matrices, narratives, and evidence repositories; prepare walkthroughs and remediation plans; drive timely control testing and deficiency closure.
• Represent Claims in SOX, statutory, and carrier audits; articulate control design and operating effectiveness to Financial Risk management and auditors; developing responses to ad hoc audit requests and inquiries
• Partner with internal & external operational leaders to identify opportunities to improve processes, training programs, and compliance adherence
• Work cross-functionally to embed compliance requirements into workflow design, tooling, and training
• Collaborate with internal and external Claims leadership, audit, accounting and risk management stakeholders to establish robust compliance controls
• Lead efforts for QA calibration cross-functionally, ensuring consistent standards are developed and applied across the Claims program

Basic Qualifications- 8+ years of professional experience with prior experience as a P&C claims adjuster or in a gig-economy claims team

• At least 3 years dedicated to audit, SOX, or regulatory compliance
• 5+ years people management experience
• Bachelor's degree in related field

Preferred Qualifications

• Strong project management skills, able to manage competing priorities, and ability to own and drive projects from ideation to completion

• Strong business acumen

• Excellent cross-functional partnership skills

• Exceptional communication skills (verbal & written) and comfort presenting to senior leadership and auditors

• AIC, SCLA, or CPCU designations

• Auto insurance claims handling/management experience

• Prior Big 4 or large public-company SOX audit exposure

• Experience managing third-party administrators or carrier partners

• For Chicago, IL-based roles: The base salary range for this role is USD**$131,000 per year**

• USD**$145,500 per year**.

• For Phoenix, AZ-based roles: The base salary range for this role is USD**$117,000 per year**

• USD**$129,500 per year**.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Client-provided location(s):Phoenix, AZ, Chicago, IL

Job ID: Uber-151092

Employment Type: FULL_TIME

Posted: 2025-12-02T20:19:31
Apply on company site

Perks and Benefits

Health and Wellness

• Health Insurance
• Health Reimbursement Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• FSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Mental Health Benefits

Parental Benefits

Fertility Benefits:

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Pet-friendly Office
• Snacks
• Some Meals Provided
• On-Site Cafeteria

Vacation and Time Off

• Paid Vacation
• Unlimited Paid Time Off
• Paid Holidays
• Personal/Sick Days
• Sabbatical
• Volunteer Time Off

Financial and Retirement

• 401(K)
• Company Equity
• Performance Bonus

Professional Development

• Work Visa Sponsorship
• Associate or Rotational Training Program
• Promote From Within
• Mentor Program
• Access to Online Courses

Diversity and Inclusion

• Employee Resource Groups (ERG)
• Diversity, Equity, and Inclusion Program

Apply on company site

Similar Jobs

Suggested Searches

senior jobsUber jobsAll jobs

Search Additional Jobs

Manager Jobs in Phoenix, AZManager Jobs in Chicago, ILJobs in Phoenix, AZJobs in Chicago, IL

of Use](https://www.themuse.com/user/Popular Jobs

• Salaries

Get Involved

• For Employers
• The Muse Book: The New Rules of Work
• For Career Coaches
• Tell A Friend

Join The Conversation:

• Facebook
  
• LinkedIn
  
• Twitter
  
• Pinterest
  
• Instagram