About the Role

The EMEA Grocery & Retail business is rapidly growing, and we are looking for a talented Marketplace Operations Manager to join our Central Operations team. Our team is dedicated to driving growth and operational excellence across EMEA with a focus on 11 emerging RoEMEA markets.
As a Marketplace Operations Manager, you will play a critical role in owning delivery operations and marketplace health workstreams - building the operational foundations of EMEA's growth. You'll work closely with cross-functional teams across Product, Strategy, and Local Ops to execute and ensure our marketplace is reliable, efficient, and built to scale. This is a strategic, data-driven role at the heart of EMEA's fastest-growing Retail markets, ideal for candidates who thrive on using data to solve complex operations problems at scale.

What you'll do

• *Marketplace Efficiency Management: Drive critical marketplace efficiency through monitoring, strategic rule designs and interventions - leading and executing initiatives to improve efficiency and cost through data-driven problem solving.
• *Supporting Demand and Growth: Solve high-impact critical business problems by solving supply gaps whilst also maximising demand through consumer optimisation levers.
• *Champion the Retail business in EMEA: Be the executor of operational excellence for the region and become the strategic, data-driven voice for EMEA Retail. This will involve executing and influencing across strategy, operational and tech teams to capture local nuance - with the goal of influencing the roadmaps of XFN teams to ensure EMEA Retail is well supported.

What You'll Need

• *3+ years of professional work experience in a related field (business operations, tech, analytics, consulting, banking, etc.).
• *Scaling Operational Processes: Experience designing and scaling operational processes (performance, regulatory and/or compliance processes are a plus).
• *SQL Proficiency and Analytical Mindset: Comfortable extracting and working with complex datasets to derive insights, validate observations, and synthesize recommendations.

Preferred Qualifications

• *Project Management: Demonstrated ability to work closely with cross-functional teams, plan and prioritize workstreams across multiple projects and execute with a high attention to detail.
• *Problem Solving: Ability to break down ambiguous problems by using structured thinking, quantitative analysis, experimentation, and data-driven insights to solve them.
• *Demonstrated Excellence in Stakeholder Management: Background in cross-functional program execution or central operations leadership is a plus as you will be working with a diverse range of stakeholders from multiple different functions.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.