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Uber is changing how people think about transportation, part of the logistical fabric of 600+ cities - giving people what they want when they want it.

Size: 10000+ employees
Industry: Technology

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About the Role

The Uber Eats team is looking for sharp, highly motivated individuals to join our Enterprise team in the Grocery & Retail segment covering some of our most strategic partners. As an Enterprise Account Coordinator, you will work efficiently and effectively with our merchant partners to drive revenue growth, operational excellence, and customer service. Enterprise Account Coordinators will support our most senior Partner Managers while working closely with merchants, local and central operations, product, sales, marketing and engineering teams to manage and optimize partnerships and provide maximum value for both Uber and its merchant partners.

You will succeed in this role if: you produce your best results in a team environment; you possess an insatiable appetite to continuously learn; you value ideas over hierarchy; customer obsession runs in your DNA.

What You'll Do

• Assisting merchants with setup, administrative tasks, and operational support to ensure smooth onboarding and ongoing success.
• Providing support to Client Partners and Account Managers with documentation, reporting, and data analysis.
• Managing and maintaining accurate records, contracts, and client documentation.
• Generating reports and insights from data to support account strategies and decision-making.
• Coordinating internal processes to ensure seamless execution of client and merchant needs.
• Communicating with internal and external stakeholders to resolve issues and enhance account performance.

Basic Qualifications

• At least 1-2 years of experience in B2B operations (Sales, Customer Success, Account Management, or upper management retail/food industry).

Preferred Qualifications

• Experience in an account management, customer support, or administrative role in a business or tech-driven environment.

• Familiarity with CRM tools (Salesforce, Hub Spot, etc.) and data analytics platforms.

• Ability to interpret data and generate insights.

• Strong collaboration skills.

• Bachelor's degree in Economics, Finance, Business Administration, or a related field.

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.

• Strong organizational and administrative skills with high attention to detail.

• Proficiency in Microsoft Excel, Google Sheets, and reporting tools for data analysis.

• Basic proficiency in SQL, with the ability to adjust and refine queries as needed.

• For Chicago, IL-based roles: The base hourly rate range for this role is USD**$33.66** per hour

• USD**$35.46** per hour.

• For Dallas, TX-based roles: The base hourly rate range for this role is USD**$33.66** per hour

• USD**$35.46** per hour.

• For New York, NY-based roles: The base hourly rate range for this role is USD**$37.50** per hour

• USD**$39.42** per hour.

• For San Francisco, CA-based roles: The base hourly rate range for this role is USD**$37.50** per hour

• USD**$39.42** per hour.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

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Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Client-provided location(s): San Francisco, CA, New York, NY, Dallas, TX, Chicago, IL

Job ID: Uber-152603

Employment Type: FULL_TIME

Posted: 2026-01-23T00:31:34
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Perks and Benefits

Health and Wellness

• Health Insurance
• Health Reimbursement Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• FSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Mental Health Benefits

Parental Benefits

Fertility Benefits:

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Pet-friendly Office
• Snacks
• Some Meals Provided
• On-Site Cafeteria

Vacation and Time Off

• Paid Vacation
• Unlimited Paid Time Off
• Paid Holidays
• Personal/Sick Days
• Sabbatical
• Volunteer Time Off

Financial and Retirement

• 401(K)
• Company Equity
• Performance Bonus

Professional Development

• Work Visa Sponsorship
• Associate or Rotational Training Program
• Promote From Within
• Mentor Program
• Access to Online Courses

Diversity and Inclusion

• Employee Resource Groups (ERG)
• Diversity, Equity, and Inclusion Program

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