About the Role

The EMEA mobility business has built a Fleet Account Management team with the main goal of helping Fleets grow and boost their earnings on the platform.
We are looking for a self-motivated, autonomous, and well-organized Fleet Account Management Specialist II to join the team to support Operations with a focus on growth and expansions in the operated markets.

What You Will Do

• Maintain frequent communication via different channels with the assigned Accounts (Fleets), prepare comprehensive data analysis using available tools, and offer personalized recommendations, aiming for business optimization and Fleets' growth
• Solve Fleet Partner requests and escalations in a timely manner and follow up on recommendations being implemented
• Support in creating processes in order to optimize the acquisition and engagement of our partners.
• Expand our fleet partner relationships in your area and acquire new cooperation partners
• Fleet acquisition to improve our supply in defined/strategic cities
• Maintain subject matter expertise in assigned areas
• Fleet Management & Support by sharing learnings and insights and offering recommendations
• Collaborate with different teams and key stakeholders in Uber (Local Operations, Business Development, Legal, Policy, Customer Support etc)
• Conduct market visits (when it's needed) for new expansions to acquire supply, establish fleet partnerships and ensure successful launches

Basic Qualifications

• English language - fluent
• Swedish language - native
• Previous experience in sales, B2B or key account management / or customer-facing role experience (support)
• Be organized, determined, and possess a critical thinking ability
• Collaborative mindset

Preferred Qualifications

• Solid analytical skills and attention to detail
• Strong communication skills with an ability to adapt the approach for internal versus external stakeholders
• Excellent interpersonal skills and ability to establish trust with internal/external stakeholders (Fleet Partners, Ops and Comm Ops)
• Operational excellence: able to work efficiently and prioritize without losing the importance of tasks

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.