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Account Manager

Uber

Account Manager

Uber

Sydney, Australia

·

On-site

·

Full-time

·

4d ago

About the Role

What you do in this role will have a real, genuine impact on the growth of our business. Whether it's building strong strategic relationships and creating new revenue opportunities for our restaurant partners, or being the voice of the customer to internal stakeholders and advocating on their behalf.

Our core focus is empowering merchant growth through the adoption of our marketing tech solutions, building operational excellence and ensuring the highest level of service possible.

Your Impact in Role:

  • Be the primary point of contact for ~70 brands, you are the face of Uber to these merchants
  • Analyse and leverage data to provide tailored recommendations and insights on how they can scale their business on the platform
  • Drive adoption of our ads and offers marketing tools within your portfolio
  • Work with XFN partners to share information on key initaitives/programs that your customers can benefit from

The Experience You'll Bring:

  • Minimum 2 years prior account management experience, where you had commercial targets and were solely responsible for the success of a customer portfolio.
  • Able to analyse data, draw insights and conclusions and clearly message back recommendations and actions to your customer based on their interests/business.

Preferred Qualifications:

  • Experience working within the restaurant/hospitality industry
  • Experience in an account management or sales role using a CRM, forecasting and pipeline management

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

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About Uber

Uber

Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.

10,001+

Employees

San Francisco

Headquarters

$120B

Valuation

Reviews

3.1

10 reviews

Work Life Balance

4.2

Compensation

2.3

Culture

3.5

Career

2.0

Management

2.5

45%

Recommend to a Friend

Pros

Flexible hours and schedule

Meeting different people and cultures

Make your own hours

Cons

Inconsistent and low pay

Safety concerns with passengers

Traffic and difficult drivers

Salary Ranges

23,534 data points

Mid/L4

Mid/L4 · Data Analyst

3 reports

$209,300

total / year

Base

$161,000

Stock

-

Bonus

-

$203,580

$209,300

Interview Experience

5 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

40%

Experience

Positive 80%

Neutral 20%

Negative 0%

Interview Process

1

Application Review

2

Online Assessment

3

Recruiter Screen

4

Technical Phone Screen

5

Case Study/Analytics Test

6

Final Loop/Panel Interview

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Case Study

Technical Knowledge