• Jobs

• View All Jobs

• Companies

• Advice

• Coaching

• Newsletter

• Employers

• Sign In

• Saved Companies

• Account Settings

• Sign Out

Uber

Account Manager

1 week ago• Chicago, IL
Viewed on February 1, 2026
Apply on company site

About Us

Uber is changing how people think about transportation, part of the logistical fabric of 600+ cities - giving people what they want when they want it.

• Size: 10000+ employees
• Industry: Technology

View Company Profile:

About the Role:

The Account Manager role is an exciting opportunity to showcase your relationship management, sales, and strategic account growth skills. This role focuses on post-sales engagement with small-to-medium-sized businesses, including restaurants and other local merchants.

As an Account Manager, you will play a critical role in retaining and growing our highest-value accounts, ensuring that new partners are set up for success, and identifying opportunities for expansion and increased revenue. Your ability to consult, strategize, and drive long-term value will be key to making Uber Eats the preferred platform for our partners.

What You'll Do:

• Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
• Establish and proactively maintain communication channels with merchant partners via email, phone, and face-to-face meetings
• Identifying new sales opportunities through product adoption and location expansion and upsell merchants on marketing products (ads, promotions, etc)
• Build processes and standardize best-practices within merchant success and your territory
• Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention
• Partner with our Operations and Sellers on managing the relationship, issue, and questions of merchants
• Track merchant KPI and OKR to understand their success, issues, or opportunities and conduct regular business reviews
• KPI & OKR centric methodology: generate team consciousness about the need of results measured by important metrics
• Excel in hands-on vendor management and training of new merchant features or products
• Act as an ambassador of Uber Eats' mission, brand, and product
• Uber Eats, ensuring partners understand and leverage our platform's full potential.

Basic Qualifications:

• Minimum 3+ years of experience in sales, account management, operations, or a related field

Preferred Qualifications:

• Data proficiency: being able to take commercial data and making it digestible to our merchant partners (charts, graphs, and other visuals)
• Experience navigating the customer lifecycle including prospecting new contacts and upsell opportunities within an existing client organization
• Self-starter attitude and ability to thrive in a fast-paced, autonomous team environment
• Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment
• Willingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targets
• Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve
• Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact
• Excellent communication
• Google Suite Experience is preferred

For Chicago-based roles: The total annualized on-target earnings (OTE) for this position are USD $89,286 - $99,286. The OTE includes a base salary rate of USD $62,500-$69,500 and a variable incentive target of USD $26,786-$29,786. The cash variable incentive target is based on individual sales performance and its payment is based on the You may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Want more jobs like this?

Get jobs in Chicago, IL delivered to your inbox every week.
Email Address

Send me The Muse newsletters for the best in career advice and job search tips.

Get jobs!
By signing up, you agree to our Client-provided location(s): Chicago, ILJob ID: Uber-146898Employment Type: FULL_TIMEPosted: 2026-01-23T00:31:34Apply on company site

Perks and Benefits

Health and Wellness

• Health Insurance
• Health Reimbursement Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• FSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Mental Health Benefits

Parental Benefits

• Fertility Benefits

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Pet-friendly Office
• Snacks
• Some Meals Provided
• On-Site Cafeteria

Vacation and Time Off

• Paid Vacation
• Unlimited Paid Time Off
• Paid Holidays
• Personal/Sick Days
• Sabbatical
• Volunteer Time Off

Financial and Retirement

• 401(K)
• Company Equity
• Performance Bonus

Professional Development

• Work Visa Sponsorship
• Associate or Rotational Training Program
• Promote From Within
• Mentor Program
• Access to Online Courses

Diversity and Inclusion

• Employee Resource Groups (ERG)
• Diversity, Equity, and Inclusion Program

Apply on company site

Similar Jobs

Key Account ManagerGE Vernova Delaware, OHCorporate Account Manager Crowd Strike Remote Account Manager IIIRenaissance Remote

Suggested Searches

mid jobs Uber jobs All jobs

Search Additional Jobs

Account Manager Jobs in Chicago, ILJobs in Chicago, ILThe Muse LogoA logo with "the muse" in white text.

of Use

• Popular Jobs

• New York Jobs

• San Francisco Jobs

• Seattle Jobs

• Engineering Jobs

• Marketing Jobs

• Information Technology Jobs

• Salaries

Get Involved

• For Employers
• The Muse Book: The New Rules of Work
• For Career Coaches
• Tell A Friend

Join The Conversation:

• Facebook

• LinkedIn

• Twitter

• Pinterest

• Instagram