Job Details:

THIS POSITION WILL SIT AT THE ALBANY, KY PLANT

Work Schedule:

Sunday - Thursday: 10:30 PM - 7:00 AM

At Tyson Foods, our team members’ health and wellness is very important to us. We believe in helping our team members thrive inside and outside of the workplace. That’s why we’re committed to providing a holistic benefits package that provides support for you and your family. Team members are eligible for these benefits starting day one of full-time employment. All U.S. based team members are eligible for select fully funded diplomas, certificates, and degrees through high-quality programs, schools, and universities starting day one of employment.

We offer a full range of benefits and perks including:

• Medical, dental, and vision insurance

• Telehealth services

• Well-Being Support Programs

• FSA and HSA available

• 401k

• Stock Purchase Plan

• Company Paid Life Insurance

• Short-Term & Long- Term Disability

• Fully Funded Education

• Discount Program

SUMMARY:

The HR Advisor's primary purpose is to provide process and transactional support for HR systems & processes, including support for all users through the resolution of cases (using Service Now technology), chat and phone support.  The HR Advisor is expected to be a first point of contact with handling all support calls routing to the People Operations team, and other tasks as required to resolve first level support requests.

RESPONSIBILITIES:

• Assisting with a large volume of data entry and review related to team member business processes, including hires, terminations, salary adjustments, and other confidential items.

• Monitor various HR inboxes and respond or escalate to the appropriate team, including COE, HR Strategic Partners, or Leadership,

• Support – 100%

• Receives and provides basic navigation support for routine correspondence, following established procedures (such as address changes, application support, background check corrections and employee self-service support)

• Review and update of key business processes and general master data components

• Collaboration with the People Operations team to achieve faster support service level agreements that ensure department key performance indicators are met

REQUIREMENTS:

• Education: ​Bachelors degree or equivalent combination of education and experience preferred.

• Experience: 2+ years relevant customer support role and past data entry experience preferred.

• Computer Skills:

Intermediate computer skills including generating simple letters, spreadsheets and/or graphics for personal business use or creating simple queries and simply formatted data output.

• Must be proficient in Microsoft Excel, Word, and Power point. Understanding of HR systems and processes is a plus.

• Communication Skills:

Ability to interact with and communicate to a broad range of end users providing excellent support.

• Requires excellent communication skills, both verbal and written

• Special Skills:

Must possess excellent customer service, basic analytical and trouble-shooting skills, planning and organizational skills.

• Must be detail-oriented and work well in a team environment.

• Must be able to work in a fast-paced environment.

• Must be able to multi-task when applicable.

• Strong interpersonal skills, particularly as it relates to working effectively with others and building successful relationships throughout the organization.

• Excellent judgement and proven ability to analyze issues quickly & take appropriate action under limited time constraints.

• Perseveres to locate necessary data quickly to support customer resolution;

• Consistently delivers high-quality, timely work resulting in highly satisfied customers

• Passion for learning

• Familiarity with SAP/HR and Workday not required but highly valued

• Team player.

• Supervisory: None

• Travel: No travel

Relocation Assistance Eligible:

No

Work Shift:

3RD SHIFT (United States of America)

Pay Range/Rate:

Incentives:

Annual Incentive Plan:

No

Long-Term Incentive Plan:

No

Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.

Any listed amounts represent the base pay range. Additional compensation may be available for this position based on various factors such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonuses. Pay is just one part of Tyson’s total compensation package.

Tyson will develop an offer based on a candidate's or team member’s relevant skills and capabilities, the market data for the role described in this requisition, internal equity, and other information relevant to the candidate and role.

Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.

Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here.