Supplier Relationship Manager

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

About Thermo Fisher Scientific

As the world leader in serving science, with annual revenue of more than $40 billion, Thermo Fisher Scientific enables our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

About the Role

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. As a Supplier Relationship Manager, you will play a critical role in driving supplier performance and operational excellence in support of a strategic customer partnership within the Clinical Research Group. Your focus will be on supplier relationship management and performance optimization on behalf of a fast-moving innovative biotech sponsor, ensuring strong alignment with both Thermo Fisher's and the sponsor's standards and values. We work collaboratively across Procurement, Quality, Operations, and Finance to enhance supplier capability, optimize total value, and embed best-in-class relationship management practices that support innovation and accelerated delivery.

Responsibilities

Strategic Supplier and Relationship Management

• Develop and maintain strategic partnerships with both customers and suppliers, fostering trust, transparency, and shared success
• Translate customer and business objectives into measurable supplier performance goals
• Facilitate regular business reviews and lead supplier performance improvement initiatives
• Resolve issues and align cross-functional teams through strong communication and influence

Supplier Performance & Operational Excellence

• Manage supplier performance metrics, conduct root cause analysis, and implement corrective/preventive actions
• Apply Lean, Six Sigma, and Total Cost of Ownership (TCO) principles to drive efficiency and risk mitigation
• Lead initiatives to reduce project timelines and improve supplier innovation and reliability
• Partner closely with internal study or project teams to balance strategic oversight with hands-on problem-solving

Data Analytics, Systems, and Process Automation

• Use ERP and Quality systems (SAP, Oracle, Track Wise, Mosaic, etc.) to track and manage supplier data
• Build dashboards and scorecards using tools such as Power BI, Excel, or Tableau to visualize performance trends
• Leverage automation and workflow tools to improve visibility and efficiency across supplier management processes

Cross-Functional Leadership & Collaboration

• Influence without authority to align internal teams and external partners toward shared business goals
• Collaborate across Quality, Procurement, Finance, and Clinical Operations to harmonize processes and priorities
• Consolidate supplier performance data at a portfolio level to support executive reporting and business decisions

Business & Financial Acuity

• Conduct supplier spend and cost analysis to identify savings and value creation opportunities
• Provide executive-level insights linking supplier performance to financial outcomes
• Support supplier segmentation, governance, and risk-based oversight methodologies

Qualifications

Education

• Bachelor's degree in Engineering, Supply Chain Management, Business Administration, or related subject area required
• Advanced degree or certifications (Lean, Six Sigma, PMP) preferred

Experience

• Proven experience in Supplier Management, Strategic Sourcing, or Supply Chain Operations in a regulated environment (e.g., Pharma, Medical Device, Biotech)
• Experience working with clinical trials is highly preferred
• Proven ability to lead supplier performance improvement and relationship management initiatives
• Experience using ERP/QMS systems and data analytics tools
• Prior exposure to regulated frameworks (GxP, ISO, ICH) preferred

Knowledge, Skills, and Abilities

• Strong relationship-building, stakeholder management, and negotiation skills
• Analytical problem solver with a track record of driving measurable performance improvements
• High emotional intelligence and excellent communication/presentation skills
• Self-starter who thrives in a matrixed, fast-paced environment
• Proficiency with Microsoft Office Suite and visualization platforms
• Ability to travel 25-50% to regional sponsor offices

Equal Opportunity

Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.