The candidate will be responsible for researching and resolving complex operational issues while demonstrating teamwork and the willingness to take on special assignments. The candidate will engage in operational aspects concerning the front to back office flow with a primary focus on syndicated bank loans and alternative investments. The role involves daily interaction with various internal teams, custodian banks, and clients with the overall goal of providing timely support and resolution of all inquiries.

• Interacts with internal and external parties related to syndicated loan and alternative investment activity, post-trade settlement.
• Accounts for the day-to-day management of a functional team and manages daily service delivery and production activities performed by staff.
• Acts as primary contact and key escalation point for operational issues and provides technical expertise to resolve daily problems.
• Prepares and reviews various standardized reports within the business unit related to accounting activities.
• Works to resolve breaks related to cash, position, and accruals for investment manager’s accounts.
• Monitors Corporate Actions and Amendments activity to ensure subsequent votes are recorded and processed accurately.
• Communicates client account updates to custodians and counterparties.
• Creates directives to instruct cash and processes transactions accordingly.
• Identifies and takes ownership of issues. Ensures problem resolution is well-documented and communicated to the appropriate parties.
• Acts as a resource within the assigned business unit to resolve complex or non-routine processing related questions/issues.
• Responds to all inquiries timely and accurately.
• Assists team with creating, updating and maintaining standard operating procedures.
• Trains new hires and more junior staff.

Qualifications:

• Bachelor’s degree with business related coursework or equivalent. B.S. in Finance, Economics, or Accounting preferred.
• Minimum 5 year of related experience in custody, fund accounting and/or trade processing.
• Knowledge of financial securities markets, language and products, as well as legal and regulatory requirements.
• Strong working knowledge of MS Office Suite, including Word, Excel, Outlook and PowerPoint. Knowledge of VBA macros and Business Objects is a plus.
• Proven critical thinking, technical, analytical, time management and organizational skills.
• Ability to prioritize workloads under tight deadlines in a very fast-paced trading-driven environment.
• Strong interpersonal and communication skills in both verbal and written forms.

Salary Range:

$60,000 - $90,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.