, Philippines

Job Family Group: Technical Support Jobs

Worker Type: Regular

Posting Start Date: January 14, 2026

Business Unit:

Experience Level:

Early Careers

Job Description:

What’s The Role:

The Terminal Operations Administrator (TOA) supports with administrative activities in the terminal including dispatching, inventory management including submission of reports and documents required by local legislation to track terminal performance, and with operational activities such as product handling, permit to work, asset management, and emergency response. The TOA is a critical member of the Terminal Team ensuring safe, compliant and efficient terminal operations. This role provides on excellent opportunity to get first-hand experience in Distribution Operations.

What You’ll Be Doing:

Some of the accountabilities of a TOA are listed below. Note that the actual accountabilities for each TOA varies and depends on the scope of that site's operations.

• Responsible for dispatching activities including issuing of loading and delivery documents and security seals. Ensure proper filing of the delivery orders and provide cop·1es of delivery orders and other delivery documentation to customers upon request.

• Responsible for stocks reconciliation activities including tank inventories, preparing and submitting inventory reports, investigations for discrepancies. Ensure that all stock and material movements/transactions ore entered correctly into the system and that problems associated in this area resolved timely. Confirm that loadings ore entered correctly into the system and resolve any problems associated in this area. Verify and record the correct quantity of hydrocarbons leaving the Terminal, ensuring accurate loss control and duty recording compliance.

• Responsible for preparing End-of-Day reports and for ensuring proper reviews, approvals, and retention of documents takes place

• Responsible for preparing government-related reports and documentation

• Responsible for records management on-site including proper records retention

• Responsible for office/terminal administration activities such as inventory of office supplies, maintenance supp lies

• Support the Terminal Manager in contractor workforce management, as applicable

• Be actively involved in the implementation of operational standards on-site (e.g. Terminal Operations Manual, HSSE & SP Control Framework, T&S Asset Management System)

• Participate in the development of site-specific local operating procedures for site safety critical tasks. Perform site safety critical tasks according to procedure, as required.

• Perform Shore Officer activities ensuring safe vessel loading or unloading activities in full compliance to product handling activities and TOM requirements

• Perform pipeline/truck/rail receipt according to TOM requirements

• Perform Permit Issuer responsibilities ensuring all non-routine works are conducted safely and in compliance to Permit to Work procedure

• Perform surveillance inspections and other maintenance-related activities

• Perform emergency response role defined in the Terminal Emergency Response Team. Notify Terminal Manager of potential crisis situations.

• Conduct daily terminal operator rounds and quality shift handovers

• Where applicable, comply with work instructions of ISO 9001 quality management system and ISO 14001 environmental management system in the day to day operation.

• Actively participate in terminal's safety, compliance, excellence, and social performance programs and initiatives

• Actively participate in planning of own work and contribute to development of team priorities. Take personal accountability for delivery of outcomes and understand impact to bottom line. Demonstrate care and inclusive and collaborative behaviors to drive sustained business performance.

• Model generative HSSE culture behaviors and promote this within site contractors. Drive Shell 's commitment of no harm to people and to protect the environment. Demonstrate visible and felt safety leadership through measurable actions. Provide support to site contractors in their safety programs.

• Understand safety and compliance risks in own activities and commit to acting safely and ethically.

• Build trust and maintain excellent working relationships with internal and external stakeholders (e.g. internal partners, third party operators, suppliers, local authorities, government agencies, etc.

What You Bring:

We are keen to speak with individuals who have:

• *Engineering Background

• Must be proactive, well organized and able to work independently

• Possesses strong interpersonal, oral and written communication skills

• No prior experience in Distribution Operations is necessary

What We Offer:

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.

• Continuously grow the transferable skills you need to get ahead.

• Work at the forefront of technology, trends, and practices.

• Collaborate with experienced colleagues with unique expertise.

• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.

• Benefit from flexible working hours, and the possibility of remote/mobile working.

• Perform at your best with a competitive starting salary and annual performancerelated salary increase – our pay and benefits packages are considered to be among the best in the world.

• Take advantage of paid parental leave, including for non-birthing parents.

• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.

• Grow as you progress through diverse career opportunities in national and

• international teams.

• Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

We are committed to attracting a broader and more diverse pool of candidates. If this position doesn’t feel like the perfect fit for your qualifications right now, we’d still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills.

Shell Business Operations Manila:

Shell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell’s business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our employees reflect the innovation that stems from a diverse workforce. By joining the company, you will benefit from an industry-leading development program that will see you tap into a pool of expert knowledge that will help propel your career.

DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.