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Job Category
Employee Success
Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview of the Role

Join our world-class Employee Success Business Partner (ESBP) team during a pivotal era where CRM, AI, Data, and Trust converge. As a Strategic ESBP Director, you will be a lead architect of our people strategy, acting as a "trusted advisor" to senior executives (Sr. Director+).
In this role, you will help guide the team making this happen. You will align closely with the lead ESBP and business leaders on People strategy, while working with the wider Employee Success team to advise on engagement, development, organizational design, and change management. This role is designed for a visionary leader who thrives on organizational design, leadership coaching, and navigating complex global digital policies to ensure our workforce is prepared for the future of AI and cloud innovation.

Responsibilities: Strategic Execution & Organizational Management

• *Strategic Consulting: Serve as a trusted advisor to senior level leaders, translating high-level business strategy into actionable people plans and HR priorities, aligned with the lead ESBP's direction.
• *Workforce Plan Execution: Manage the execution of the strategic workforce plan, which includes analyzing headcount needs, monitoring talent allocation, and facilitating location strategy decisions within the assigned business unit.
• *Org Health Management: Utilize Org Health metrics and analytics to diagnose skill gaps, team health issues, and organizational structure challenges, providing data-driven recommendations to the lead HRBP and business leaders.
• *Change Management Support: Support and facilitate major change management initiatives (e.g., restructurings, digital transformations) by implementing communications, engagement strategies, and risk mitigation plans defined by the core team.

Talent Lifecycle & Leadership Support

• *Talent Program Management: Manage and drive the successful execution of core talent lifecycle processes-including performance reviews, compensation planning, promotions, and succession planning-within the business unit.
• *Leadership Coaching: Provide coaching and consultation to managers on employee relations, team development, retention strategies, and effective utilization of HR programs and tools.
• *Talent Identification: Partner with Talent Acquisition and Learning & Development teams to identify critical talent needs and ensure integrated delivery of talent programs.

Influence & Partnership

• *HR Solutions Orchestration: Act as the primary interface to coordinate and orchestrate the delivery of specialized HR services (e.g., Total Rewards, Employee Success) to the business, ensuring a seamless experience.
• *Stakeholder Influence: Influence and manage stakeholder expectations by communicating HR strategy and program objectives effectively.
• *Values Integration: Ensure all people practices and leader actions reinforce the company's core values and focus areas.

Required Qualifications

• *Strategic Experience: 8+ years of experience as an HR/ES Business Partner or in a similar strategic talent advisory role, with a proven track record of supporting executive-level clients.
• *Business & Tech Acumen: A deep curiosity for how business operates, including growth trajectories, product lifecycles, and the impact of AI on the modern workforce.
• *Change Leadership: Demonstrated experience leading organizations through large-scale transformations, utilizing formal change management models.
• *Data Literacy: Ability to analyze complex datasets and "connect the dots" between people metrics and business outcomes.
• *Relationship Building: A natural ability to build high-trust, collaborative relationships across diverse teams and formal/informal networks.
• *Education/Experience: Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g., professional experience, military service, or volunteer leadership).

Preferred Qualifications

• *Global Perspective: Experience navigating international data privacy frameworks and sovereign cloud policies and their impact on talent mobility.
• *Talent Development Expertise: Specialized knowledge in executive coaching, high-potential assessment tools, and building diverse leadership pipelines.
• *Innovation Mindset: Experience working in high-growth SaaS or AI-driven environments where agility and "fearless invention" are required.

Unleash Your Potential:

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
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Posting Statement:

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $181,700 - $304,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.