Director of Product Management, Slack Messaging

Job Category

Product

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

Slack's Messaging team owns the core experience used and loved by millions daily. We're looking for an experienced Director of Product Management to drive high-impact product strategy, execution, and innovation at the heart of the Slack experience: conversations. In this role, you'll operate as a senior individual contributor and product leader to shape AI-powered experiences and partner with world-class UX researchers, designers, engineers, and data scientists to ship improvements that make Slack feel simpler, smarter, and far less noisy.

Responsibilities

• Define and drive the product strategy for Messaging conversations, staying grounded in real user needs and impact driven across millions of DAU
• Own end-to-end product outcomes for core Messaging surfaces, from discovery to launch and iteration
• Prototype, validate, and ship new messaging experiences that make it easier to focus, prioritize, and take action-- especially in an AI-augmented world
• Use a tight feedback loop of user research, metrics, and experimentation to inform sharp product decisions and kill ideas that don't deliver impact
• Inspire and align executives, cross-functional partners, and adjacent product teams with clear narratives, crisp writing, and strong product judgment
• Partner closely with teams including Engineering, Design, Data Science, UX Research, and other Product Managers to move fast at scale without sacrificing quality, reliability, or trust
• Mentor other PMs on product craft, execution, and strategy, raising the bar for the broader Messaging product org

Required Skills & Experience

• 8+ years of product management experience, including leading major initiatives on high-usage consumer or direct-to-customer products
• Generative AI integrated into your workflow and products — you actively use AI to improve product thinking, prototyping, and deliverables, and ideally have shipped Generative AI-powered features
• Customer-obsessed and research fluent — you work with UX Research, qualitative insights, and customer feedback, and use that to place sharp, opinionated bets
• Highly data-informed — you define the right metrics, design clean experiments, partner tightly with Data Science, and use results to double down or kill ideas without sentimentality
• Excellent cross-functional leadership and communication — proven ability to partner with Engineering, Design, DS, and AI/infra teams, and to influence at the executive level

Compensation

The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Benefits

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at https://www.salesforcebenefits.com.

Accommodations

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Equal Opportunity Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. At Salesforce, we believe in equality for all. We believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.

Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.