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ServiceNow Product Owner

Wipro

ServiceNow Product Owner

Wipro

Philadelphia, PA

·

On-site

·

Full-time

·

2w ago

Compensation

$80,000 - $158,000

Benefits & Perks

Healthcare

Disability Insurance

Paid Time Off

Healthcare

Required Skills

ServiceNow

Integrations

Automation

Configuration

Customization

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description:

As the Service Now Product Owne r you are responsible for defining and communicating the Service Now product vision and delivery roadmap. You will partner with the Service Now product family owners, process owners and IT leadership to inform the product vision, backlog prioritization and delivery releases. You are responsible for the product life cycle of the Service Now platform including the conception of new modules, product upgrades, 3rd party integrations and module replacement when appropriate. You will also be responsible for leading the implementation and instilling modern software engineering and deployment techniques.

The role will require three days working in office in Central Philadelphia every week.

Responsibilities

  • Lead the creation and execution of strategy for tooling with Service Now
  • Defining roadmap and product capabilities to fill gaps and build tool adoption
  • Liaison between development team and stakeholders for engineering and end user enablement
  • Translate product features into well-defined requirements in appropriate Epic -> Feature -> User Story format
  • Continuous refinement and management of work across stakeholders and leadership
  • Understands technical and functional design requirements for Service Now with the key ability to convert business requirements into technical solutions
  • Collects information to determine, document and agree with customer requirements for the Service Now platform
  • Provide Service Now platform and technical expertise
  • Create High Level Design and technical solutions for Service Now implementation
  • Develop Service Now solutions to support best practice processes to deliver clients business requirements independently
  • Creates workflow and web prototypes for client engagements
  • Develop integration components, while being well versed with integrations with hands on experience in designing and configuring Mid server, web services, email and similar integration technology with Service Now.
  • Proficient in Service Now Configuration and customization (Workflow, UI, client scripts, business rules, etc.)
  • Administer and troubleshoot issues with Service Now instances.

Mandatory Skills: Service Now Integrations and Automation .

Experience: 8-10 Years .

The expected compensation for this role ranges from $80,000 to $158,000 .

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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About Wipro

Wipro

A technology services and consulting company focused on building solutions that address clients' digital transformation needs.

10,001+

Employees

Bengaluru

Headquarters

$8.5B

Valuation

Reviews

3.4

4 reviews

Work Life Balance

1.5

Compensation

2.0

Culture

1.5

Career

2.0

Management

1.5

15%

Recommend to a Friend

Pros

Good for resume/brand name

Broad technical experience

Exposure to multiple tech stacks

Cons

Poor management quality

Low compensation

Toxic work environment

Salary Ranges

41,395 data points

Mid/L4

Mid/L4 · Analyst - Business Process L2

1 reports

$128,283

total / year

Base

$111,550

Stock

-

Bonus

-

$128,283

$128,283

Interview Experience

5 interviews

Difficulty

2.0

/ 5

Duration

14-28 weeks

Offer Rate

40%

Experience

Positive 100%

Neutral 0%

Negative 0%

Interview Process

1

Application Review

2

Online Assessment/Aptitude Test

3

Technical Interview

4

HR Interview

5

Offer

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit