Operations & Administrations Officer

About Rockwell Automation

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

About the Role

As an Operations & Administrations Officer, you will deliver professional standards and support to the GSM team, as a local and national resource for administrative and assigned customer-focused activities. You will assist with local company requirements and requests, including managing our local facility needs, to provide a seamless daily operation. Based in our Brisbane office, you will report to Lead, Partner and Process Enablement.

Your Responsibilities

Sales Administration

• Welcome and assist customers and other visitors when on site, at the local office
• Provide general administrative support
• Provide support and assistance within the local office
• Participate/contribute to weekly sales meetings and provide support in delivering on Country Manager directives
• Support on a local and national basis, GSM team with Microsoft 365 platforms, including Salesforce, One Note, Teams, and also other platforms utilised by the company
• Maintain SAP / Salesforce CRM Databases, including dashboards and quarterly data cleanses

Facilities Administration

• Supported by the Facilities Lead, you will be responsible for the local coordination of service vendors and site operations/maintenance such as reception, cleaning, security, car parking, hygiene services, pest control, first aid supplies, contract maintenance and waste management, and ensure they are operating efficiently and effectively to meet customer services requirements/standards
• Track stock and purchase items for staff and facilities as required
• Business cards, PPE equipment, office supplies/stationery and IT equipment and accessories
• Observe all OHS / ISO requirements for us, including support of Fire Warden role

The Essentials

• You Will Have

• 5 years relevant working experience

• Experienced in Microsoft 365 and cloud-based collaboration platforms

• Exceptional Time Management Skills

• Good interpersonal and communication skills

• Organized, resourceful, customer-oriented focus and team-based attitude

• Self-driven, positive and with the ability to work under minimum supervision

• High attention to detail

• Demonstrate thinking 'outside of the box' from market making activities & staff events

The Preferred

• You Might Also Have

• Certificate or Diploma in Administration

• Knowledge of SAP and Share Point

• Previous experience working for sales and/or technology-oriented business

What We Offer

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation
• Employee Assistance Program
• Personalized wellbeing programs through our On Track program
• On-demand digital course library for professional development
• Other local benefits

Work Arrangement

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Our Commitment to Diversity

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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