Engage with customers to understand the PoC technical requirements, focusing on goals, APIs, data pipelines, deliverables, and success criteria. Identify specific hardware, network, and software dependencies, including storage, cloud services and AI resources.

Telecommuting role to be performed anywhere in the U.S.

What You Will Do:

• Deploy and configure Red Hat Open Shift resources within the PoC environment.

• Document and demonstrate solutions by developing documentation, diagrams, code comments, and code reviews.

• Write custom YAML manifests for defining Red Hat Open Shift resources.

• Build multi-product demos and AI/ML workflows using Predictive and Generative AI, utilizing the Red Hat product and Red Hat AI stack.

• Develop use cases that showcase the value of Red Hat Open Shift and related products, emphasizing AI integration, automation with Red Hat Ansible Automation Platform which includes creating and guiding new feature development based on insights from customer engagements.

• Perform troubleshooting of Red Hat products, including Red Hat Open Shift Container Platform, Red Hat Open Shift AI, RHEL AI, and Red Hat Open Shift Virtualization Platform, to restore normal functioning.

• Work with cross-functional teams (product, development, platform engineers) to analyze and clarify business requirements.

• Implement DevOps practices for continuous integration using Red Hat Openshift Pipelines.

• Share test findings, conclusions, sugestions, and best practices through reports, presentations, Red Hat Developer blogs, and official documentation to assist partners and customers.

• Design, develop, containerize, and deploy AI/ML applications and models using Red Hat Open Shift AI.

• Participate in customer calls, providing guidance on product installation and maintenance procedures, and support the troubleshooting of customer environment problems.

• Review blogs and documentation related to AI, Application Development, DevOps, and Red Hat products to enhance technical expertise.

What You Will Bring:

• Master’s degree (U.S. or foreign equivalent) in Computer Science or related field and one (1) year of experience in the job offered or related role.

• Must have one (1) year of experience with: Kubernetes, Red Hat Open Shift, Podman Desktop, and cloud-native technologies as well as microservices architecture, including API design and versioning; enterprise container architectures and solutions, Red Hat Open Shift, Red Hat Enterprise Linux, and deploying and running container solutions in private, public, and hybrid clouds; CI/CD tools, including Git and Red Hat Open Shift Git Ops (ArgoCD); MLOps, covering deep learning frameworks, RAG implementation, and robust model deployment and fine-tuning strategies, specifically within the Red Hat Open Shift AI environment; Red Hat Enterprise Linux, managing containerized applications on Red Hat Open Shift, and automating infrastructure with Red Hat Ansible Automation Platform; Granite family of LLMs, and open source communities, including Instruct Lab, vLLM, Open Data Hub, and Pytorch; upstream development practices using languages Go, Python, Java, or C and agile workflows; and communicating the value proposition of Red Hat Open Shift technology in comparison to DIY Kubernetes and VMware-based initiatives.

• Must have six (6) months of experience with Telecommunications Technologies and Networking Infrastructure.

The salary range for this position is $113,547 - $125,986/year. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40 countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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