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Senior Support Engineer

Northrop Grumman

Senior Support Engineer

Northrop Grumman

Cheltenham, United Kingdom

·

On-site

·

Full-time

·

2w ago

Compensation

£42,000 - £64,000

Benefits & Perks

Healthcare

Flexible Hours

Remote Work

Learning Budget

Pension

Healthcare

Flexible Hours

Remote Work

Learning

Required Skills

Linux administration

System debugging

Log monitoring

Java

Python

Docker

Kubernetes

UK CITIZENSHIP REQUIRED FOR THIS POSITION: YesRELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE TYPE: UK-Highest Level of Government ClearanceTRAVEL: Yes, 10% of the TimeSalary: £42,000 - £64,000
Define Possible at Northrop Grumman UK
At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible.
This mind-set goes beyond our customer solutions; it's the foundation for your career development and the impact we have within the community. So, what's your possible?
Opportunity:
This is more than just a job; it's a mission.
As a Senior Support Engineer you play a pivotal role in maintaining the critical infrastructure and software that powers our services. You will be self-driven and organised with a passion for building elegant and stable solutions. You will have the chance to work on a variety of exciting projects with complex challenges within a unique space. You'll be at the forefront of delivering core solutions that have real world impact.
Our UK Cyber & Intelligence business combines modern software development approaches with a rich heritage and experience in the Defence and security sectors. Our customers have complex and sensitive data and information requirements requiring a mission partner who quickly understands the context, delivering and sustaining a portfolio of challenging technology projects at scale and pace, supporting them through an ambitious digital transformation programme.
"My purpose; to lead a team of engineers with the brightest minds, to push the boundaries and define possible together."
Responsibilities:

  • Perform hands-on maintenance to ensure critical systems remain operational

  • Monitoring systems to ensure maximum availability

  • Support the wider development team in working through critical issues remediate them

  • Identifying technical risks/opportunities and proactively developing plans to mitigate and realise them

  • Maintain accurate documentation including a record of issues and faults along with solutions

  • Implementing DevOps and/or SRE best practices as required on relevant systems

Benefits:
We can offer you a range of flexible working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team.
We are looking for:

  • Hands on experience of supporting and debugging of complex live operational systems including monitoring of logs through tools suck as Splunk / ELK stack

  • Ability to pro-actively manage own tasking and react to higher priority tasks

  • Experience of Linux server administration

  • Experience in technologies such as Apache Ni Fi, MinIO/ AWS S3

  • Experience managing and patching Java and Python applications

  • Experience with containerisation technologies such as Docker / Podman and deployment technologies such Kubernetes / Open Shift

Role clearance type: You must currently hold the highest level of UK Government clearance
Our requirement team is on hand to answer any questions and we will guide you through the process: talentenquiries@uk.ngc.com.
Why join us?

  • *A mission to believe in
  • Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace. From engineering data and intelligence solutions, to developing maritime navigation and control systems and innovating command and control systems for the UK and NATO, what we do together matters.
  • *A place to belong and thrive
  • Every voice matters at our table meaning you can bring your authentic self to work. From our Employee Resource Groups backed by thousands of employees, to sponsoring Cheltenham Pride and our partnerships with Association For Black and Minority Ethnic Engineers, Forces Transition Group, Mind, and Women in Defence - we are passionate about growing and supporting our inclusive community where everyone can belong.
  • *Your career, your way
  • Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise and nurture your passion. Looking for flexibility? Balance your professional career with your personal life, health and wellbeing benefits, discount schemes, pension benefits and investment in your future development. Speak to our team to find the balance that's right for you.

Ready to apply?
Yes - Submit your application online. Your application will be reviewed by our team and we will be in touch.
*Possibly, I'd like to find out more about this role *- Reach out to our team for more information and support: talentenquiries@uk.ngc.com.
No, I don't think this role is right for me - Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals.
Northrop Grumman is committed to hiring and retaining a diverse workforce, and encourages individuals from all backgrounds and all abilities to apply and consider becoming a part of our diverse and inclusive workforce.

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About Northrop Grumman

Northrop Grumman

An aerospace, defense and security company that provides training and satellite ground network communications software.

10,001+

Employees

Falls Church

Headquarters

$64B

Valuation

Reviews

3.5

4 reviews

Work Life Balance

3.0

Compensation

2.5

Culture

2.0

Career

2.8

Management

2.5

25%

Recommend to a Friend

Pros

Good benefits package

Quality mentorship and professional development

Interesting technical work (aircraft building)

Cons

Below market compensation

Heavy bureaucracy and defense contractor culture

Difficult work environment and relationships

Salary Ranges

0 data points

Junior/L3

L3

L4

L5

Senior/L5

Staff/L6

Junior/L3 · Data Scientist T1

0 reports

$87,014

total / year

Base

-

Stock

-

Bonus

-

$73,962

$100,066

Interview Experience

9 interviews

Difficulty

2.4

/ 5

Duration

21-35 weeks

Offer Rate

44%

Experience

Positive 22%

Neutral 67%

Negative 11%

Interview Process

1

Application Review

2

Recruiter Screen

3

Phone Screen

4

Technical Interview

5

Offer Decision

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Coding/Algorithm