Jobs
Benefits & Perks
•Employee Discounts
•Learning Budget
•Flexible Hours
•Equity
•Learning
•Flexible Hours
•Equity
Required Skills
Retail management
Customer service
Team leadership
Budget management
English language
Communication
The future of Nike has never looked better.
Our purpose is to unite the world through sport to create a healthy planet, active communities, and an equal playing field for all. Within our Nike Retail organization, you'll be part of a diverse & inclusive team with opportunities for personal growth and professional development, all in a work environment where you can be your authentic self.
In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ and a Sales Associates is called "Athlete".
As a Nike Head Coach, your mission is to bring Nike to life for our consumers. The Head Coach is accountable for developing both leaders and athletes within a high volume store to successfully implement Nike’s programs and premium consumer experience(s) in service of driving positive business results.
You will work on:
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Creating a welcoming environment in the store to provide a unique shopping experience to our consumers
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Building, leading, and developing a diverse team and ensuring an excellent work atmosphere
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Managing store budgets and operations to reach sales targets, optimize services and improve customer satisfaction
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Supporting and implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services)
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Providing insights for an optimized positioning of the store in the local region
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Ensuring that the store complies with all NIKE standards and guidelines
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Cooperating with your business partners across stores and HQ
What you bring:
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A passion for NIKE and/or love of sport
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Demonstrated store management experience
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Experience and ability to lead the delivery of a high level of customer service in a brand retailer
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Ability to build, lead with courage and manage high performing teams
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Effective communication skills
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Fluency in English
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Ability to use retail business systems & Microsoft Office
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Flexibility to work in shifts and on weekends
What you get:
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Attractive salary that evolves with the market and experience
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Opportunity to receive monthly bonus payments
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Attractive Benefits Package
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Exciting development and career opportunities
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Regular training on leadership, sales and products
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A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
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Attractive online and in-store employee discounts
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Apparel to represent NIKE and foster our team spirit
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Opportunities to participate in unique NIKE moments
Apply now online
We are waiting for you!
- Please note that relocation support is not provided for this role
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About Nike
Reviews
3.7
10 reviews
Work Life Balance
3.5
Compensation
3.8
Culture
3.4
Career
3.6
Management
2.8
65%
Recommend to a Friend
Pros
Great coworkers and team environment
Good benefits and competitive compensation
Fun and energetic work environment
Cons
Poor management and leadership issues
Workplace politics and competitive environment
Inconsistent company direction and frequent changes
Salary Ranges
34 data points
Mid/L4
Senior/L5
Mid/L4 · Data Analyst
2 reports
$134,195
total / year
Base
$116,500
Stock
-
Bonus
-
$131,895
$136,359
Interview Experience
4 interviews
Difficulty
2.8
/ 5
Duration
14-28 weeks
Offer Rate
25%
Experience
Positive 25%
Neutral 50%
Negative 25%
Interview Process
1
Phone Screen
2
HireVue Video Interview
3
Final Round
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