Client Onboarding & Regulatory Data Services (CORDS)

Client Onboarding & Regulatory Data Services (CORDS) is an Operations function within Morgan Stanley and is responsible for regulatory client onboarding, refresh and screening of the firms clients.

KYC Refresh supports a number of regulatory compliance requirements specified by our local/global regulators and provide a rigorous and robust process of investigation that seeks, with reasonable assurance, to verify and validate the customer's identity and their business.

The Glasgow High Risk KYC Refresh team is responsible for managing the refresh program across global jurisdictions and ensuring timely and accurate completion of periodic refresh reviews of the firms clients. The team partners closely with Global Financial Crimes, Legal and Compliance, internal/external stakeholders to contribute to the success of the refresh program.

Morgan Stanley is seeking an Associate for the High Risk KYC Refresh team in Glasgow.

About Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. We can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

What will you be doing?

• Performing timely and accurate completion of periodic KYC Refresh reviews for the firms clients
• Directly engage with clients to collect required documents and associated information to meet all regulatory and internal polices
• Serve as point of contact for KYC and/or designated clients
• Stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation
• Escalate appropriately any risks identified during the documentation review process
• Engage in continuous process improvement and innovation
• Act as a subject matter expert on required AML/ KYC documents and process
• Discuss and escalate with Financial Crime stakeholders issues surrounding client types and structures, financial products and services, and other AML risk-related issues
• Lead ongoing change initiatives and build/maintain a strong understanding of the relevant MS policies and regulatory environment
• Engage in continuous process improvement and innovation

What we're looking for

• Previous experience working in an AML/KYC role, preferred either in case management or QC type roles
• Strong attention to detail and dedication to meeting and maintaining high quality standards
• Strong written and oral communication skills, able to confidently engage with clients and to influence internal stakeholders
• Strong analytical, prioritization and organizational skills
• Strong risk and controls awareness

Skills that will help you in the role

• Good client focus and ability to partner with various internal groups and directly with clients
• Capacity to think laterally and convey an understanding of the bigger picture
• Maintains a sense of urgency and ability to prioritize/multi-task
• Share information, ideas, and suggestions by working collaboratively in a team
• Ability to work under pressure and to fixed deadlines
• Ability to escalate effectively and in a timely manner when required
• Proficient user of Excel and other MS Office tools
• Certification in AML/KYC (e.g., CAMS) is desirable but not essential

What you can expect from Morgan Stanley

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Certified Persons Regulatory Requirements

If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Flexible work statement

Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.