Overview

Microsoft Silicon and Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, One Drive, and the Microsoft Azure platform globally with its server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering trusted experience to customers and partners worldwide and we are looking for a Firmware Engineer II to help achieve that mission.

As Microsoft's cloud business continues to grow the ability to deploy new offerings and HW infrastructure on time, in high volume with high quality and lowest TCO is of paramount importance. To achieve this goal, the Firmware Center of Excellence team is instrumental in defining and delivering operational measures of success for Microsoft cloud hardware, innovation, quality, time to market, scale and sustainable that exceeds our customer’s expectations. We are looking for experienced engineers with a strong passion for customer focused solutions, and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure.

• Responsibilities- Perform system-level debugging and troubleshooting to identify and resolve complex hardware/firmware-related issues
• Collaborate with cross-functional teams including hardware architects and engineers, software developers, validation & integration and product managers to define firmware requirements and specifications.
• Utilize AI and machine learning data science techniques to uncover actionable insights and enhance overall fleet health.
• Stay up to date with industry trends and advancements in cloud firmware technologies and provide recommendations for improvement.

Qualifications:

Required Qualifications:

• Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, or Python OR equivalent experience.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Master's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, or Python OR Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, or Python OR equivalent experience.
• 4+ years of professional experience designing and developing Firmware and software solutions to improve System Reliability, Availability and Serviceability.
• Solid understanding of computer architectures including processors, buses, and memories.
• Experience working with multiple teams on root cause analysis, troubleshooting, and debugging skills resulting in solving complex Hardware/Firmware/Software issues.
• Self-motivated and able to work independently.
• Seeks new technological challenges and thrives in ambiguous situations.
• Embody our culture and values.

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Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.