招聘

SAM Operational Analyst (Software Asset management)
CZE - Central Bohemian - Prague (Five)
·
On-site
·
Full-time
·
2w ago
Benefits & Perks
•Pension
•Healthcare
•5 weeks annual leave
•Parental Leave
•Learning Budget
•Gym
•Flexible Hours
•Remote Work
•Healthcare
•Parental Leave
•Learning
•Gym
•Flexible Hours
•Remote Work
Required Skills
Business Support Services
Collaborative Communications
Computer Science
Data Analysis
Database Management
Data Integrity
Driving Continuous Improvement
IT Asset Management
IT Change Management
IT Governance
IT Service Management
Licensing
Market Trends
Working Independently
About the Role
Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines, and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where our company has codified its 130-year legacy. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. We know that our people are the key to our success, which is why our team works to attract, develop, retain, and inspire our people so that they can learn, grow and make a true impact on the world. Together we collaborate to create a culturally rich, diverse organization ensuring we remain innovative and agile.
Responsibilities
- Maintain optimal software asset inventory vs. contract T&Cs; collect/analyze usage to right‑size licenses and reduce waste
- Prioritize vendor backlog; run screening assessments; lead data calls with IT/Business; ensure complete, accurate inputs for ELP creation
- Identify under/over‑utilization; drive reclamation/harvesting and reassignment to cut cost and risk
- Data Quality — Service Now SAM Pro: Import/cleanse entitlement; validate with Procurement/Product Owners; sign‑off on imports; resolve complex SKU/metric mismatches
- Audit & True‑Ups: Coordinate evidence (PoE, deployment, usage); verify completeness; support vendor audits, renewals, and entitlement deep dives
- Build advanced compliance/utilization reports and trend dashboards; deliver actionable insights for data‑driven decisions
- Identify/remediate non‑approved software and compliance gaps; enforce license models and license‑term requirements
- Tooling & Automation: Contribute to SAM while automating repetitive tasks to increase productivity and accuracy
- Validate process feasibility; document refinements; review SAM Pro rules/config before prod; mentor juniors
- Engage vendors/procurement; escalate findings; assess market changes/trends and impact on software portfolio
- Continuously improve the end‑to‑end software asset lifecycle for cost savings, risk avoidance, and better decisions
Qualifications
Education:
- Bachelor's degree in Computer Science, IT, Finance, Business, Engineering, or related field
SAM Expertise:
- Hands-on experience in entitlements, license recognition/model maintenance, reconciliation, workflows, and reporting
Experience:
- 2+ years in SAM/ITAM, including software vendor licensing and full software lifecycle processes; ITAM certification preferred
Tools & Platforms:
- Strong knowledge of Service Now; Service Now SAM Pro expertise highly valued; experience with other SAM tools a plus
Data & Reporting:
- Skilled in ELP creation, reclamation workflows, advanced reporting, and data quality checks across discovery feeds
Technical Aptitude:
- Ability to integrate data sources, automate processes, and maintain high data integrity
Analytical Strength:
- Strong problem-solving skills, detail-oriented, and proactive self-starter
Collaboration & Communication:
- Excellent interpersonal skills; able to work independently and in cross-functional teams
Adaptability:
- Quick learner of complex technologies and vendor-specific licensing models
Required Skills
- Business Support Services
- Collaborative Communications
- Computer Science
- Data Analysis
- Database Management
- Data Integrity
- Driving Continuous Improvement
- IT Asset Management (ITAM)
- IT Change Management
- IT Governance
- IT Service Management (ITSM)
- Licensing
- Market Trends
- Working Independently
Benefits
- Exciting work in a great team, global projects, international environment
- Opportunity to learn and grow professionally within the company globally
- Hybrid working model, flexible role pattern
- Competitive salary & incentive pay
- Pension and health insurance contributions
- Internal reward system and referral scheme
- 5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually
- 40 paid hours annually for volunteering activities
- 12 weeks of parental contribution
- Cafeteria for tax free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.)
- Multisport Card
- Vodafone, Raiffeisen Bank, Foodora, and discount programmes
- Up-to-date laptop and i Phone
- Parking in the garage, showers, refreshments, massage chairs, library, music corner
Employment Details
Employee Status: Regular
Relocation: Available
VISA Sponsorship: Available
Travel Requirements: Not specified
Flexible Work Arrangements: Hybrid
Valid Driving License: Not required
Hazardous Material(s): Not applicable
Job Posting End Date: 04/1/2026
Additional Information
Ready to take up the challenge? Apply now!
Know anybody who might be interested? Refer this job!
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
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About Merck

Merck
PublicMultinational pharmaceutical company.
10,001+
Employees
Rahway
Headquarters
Reviews
3.6
19 reviews
Work Life Balance
3.8
Compensation
3.2
Culture
3.0
Career
2.8
Management
2.5
60%
Recommend to a Friend
Pros
Large company with networking opportunities
Good work-life balance
Decent benefits and salary
Cons
Limited upward and lateral mobility
Slow promotion timeline
Favoritism in advancement
Salary Ranges
2,500 data points
Director
Director · Associate Director, D&A Strategy
1 reports
$176,890
total / year
Base
$153,800
Stock
-
Bonus
-
$176,890
$176,890
Interview Experience
20 interviews
Difficulty
2.9
/ 5
Duration
14-28 weeks
Offer Rate
25%
Experience
Positive 10%
Neutral 50%
Negative 40%
Interview Process
1
Application Review
2
Recruiter Screen
3
Hiring Manager Interview
4
Panel Interview
5
Final Decision
Common Questions
Technical Knowledge
Behavioral/STAR
Past Experience
Culture Fit
Case Study
News & Buzz
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Cantor Fitzgerald Sees Deal Activity and Pipeline Progress as Key for Merck’s (MRK) Next Phase - Insider Monkey
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News
·
5w ago