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Quality Assurance Lead

Merck

Quality Assurance Lead

Merck

NZL - Wellington - Upper Hutt (Whakatiki)

·

On-site

·

Full-time

·

1w ago

Benefits & Perks

Flexible Hours

Flexible Hours

Required Skills

GMP Compliance

Quality Assurance

Batch Record Review

Batch Releases

Corrective and Preventive Action

Compliance Risk Management

Continuous Improvement

Quality Process Development

Job Description:

Quality Assurance

  • Lead Technician (FPU/FPP Release)

  • Permanent, full-time role with competitive remuneration and benefits

  • Location: Wellington - Upper Hutt, New Zealand

  • Grow your QA leadership career in a successful, expanding industry

  • Lead critical QA activities for FPU/FPP release in a global Animal Health manufacturer

  • Be the go-to expert for batch documentation, product release and continuous improvement

What You Will Do

Responsibilities include, however not limited to:

You will play a key role in batch documentation, product release, and quality systems, helping ensure timely supply of high-quality products.

Batch Documentation

Ensure batch documentation is available and compliant to meet production and testing schedules by:

  • Providing backup for QA / Senior QA Officers in issuing batch documents and test worksheets, allocating expiry dates, and completing SAP transactions

  • Monitoring department KPIs and supporting action plans with the Quality Assurance Manager

Driving continuous improvement by providing subject matter expertise in QA systems such as:

  • Batch review and disposition

  • Document control and archiving

  • GMP training systems

  • Internal auditing

  • Change control and deviation management

  • Right First-Time and other quality improvement programs

Product Release
Support timely and compliant product release by:

  • Providing backup for QA / Senior QA Officers in reviewing batch/test documentation for accuracy, completeness and compliance, and facilitating corrections with other departments

  • Performing second quality review of Solution, Antigen, Bulk Antigen and Blend batch records

  • Releasing Antigen, Blend and packed product batch records

  • Reviewing and approving market documents for export and ensuring release documentation meets export schedules

  • Providing batch disposition for temperature excursions

  • Approving revalidations of Antigens and Pack-at-Risk

General Documentation & Compliance

  • Generate, review and maintain all documentation in line with company and relevant quality standards

  • Ensure all production-related batch and inventory records are accurate and complete

  • Define processes and drive improvements through updated standards and training

  • Follow global and local procedures for reporting Adverse Events and Product Quality Complaints within required timelines

Deviations & Change Management

  • Review and approve deviation closures, including supporting documentation

  • Use root cause analysis to define appropriate Corrective and Preventative Actions (CAPAs)

  • Assess compliance risks for impacted products and recommend product disposition

  • Approve events following completed batch disposition

What You Must have

Education

  • Bachelor’s degree or higher in a science-based discipline

Certifications

  • Qualified Lead Auditor (desirable)

Experience & Skills

  • Strong understanding of QA systems, GLP and GMP requirements in a production environment

  • Extensive prior experience in a similar role in a GMP/GLP manufacturing environment, ideally in the pharmaceutical industry within Quality Operations or similar manufacturing role

  • Demonstrated experience in more than one biopharmaceutical function (e.g. manufacturing, technology, validation, engineering, quality, analytical)

  • Excellent written and verbal communication skills with the ability to positively influence others

  • Proven ability to work collaboratively to resolve complex problems

  • Demonstrated leadership and ability to build strong relationships and alignment with key stakeholders

  • Logical, structured approach to problem solving

  • Strong planning and organisational skills, with the ability to meet deadlines

What You Can Expect

  • A pivotal QA role where your decisions directly support safe, reliable product supply

  • Autonomy to manage your work, with strong support from a trusted, global-leading Animal Health organisation

  • Clear opportunities to upskill, cross-train and progress your QA career

  • Exposure to quality systems and **projects **that broaden your **technical **and leadership capabilities

  • A collaborative team of experienced QA and Operations professionals who value knowledge sharing and continuous improvement

We are proud to be a company that embraces the value of bringing talented and committed people together. The fastest way to breakthrough innovation is when ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive workplace.

Required Skills:

Batch Record Review, Batch Releases, Compliance Risk Management, Corrective and Preventive Action (CAPA), Driving Continuous Improvement, GMP Compliance, Good Manufacturing Practices (GMP), Lean Manufacturing, Legal Compliance, Quality Assurance (QA), Quality Process Development, Supplier Quality Management

Preferred Skills:

Current Employees apply HERE:

Current Contingent Workers apply HERE:

Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

03/21/2026

A job posting is effective until 11: 59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

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About Merck

Merck

Merck

Public

Multinational pharmaceutical company.

10,001+

Employees

Rahway

Headquarters

Reviews

3.6

19 reviews

Work Life Balance

3.8

Compensation

3.2

Culture

3.0

Career

2.8

Management

2.5

60%

Recommend to a Friend

Pros

Large company with networking opportunities

Good work-life balance

Decent benefits and salary

Cons

Limited upward and lateral mobility

Slow promotion timeline

Favoritism in advancement

Salary Ranges

2,500 data points

Director

Director · Associate Director, D&A Strategy

1 reports

$176,890

total / year

Base

$153,800

Stock

-

Bonus

-

$176,890

$176,890

Interview Experience

20 interviews

Difficulty

2.9

/ 5

Duration

14-28 weeks

Offer Rate

25%

Experience

Positive 10%

Neutral 50%

Negative 40%

Interview Process

1

Application Review

2

Recruiter Screen

3

Hiring Manager Interview

4

Panel Interview

5

Final Decision

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit

Case Study