Our Purpose

Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Principal, Deploy LAC lead, Advisors & Consulting Services

Deploy LAC lead:

The Services organization drives Mastercard's growth by providing innovative services to customers. Services focuses on customer needs by integrating our data, technology, insights, and expertise and boosts business growth. Representing almost half of Mastercard revenues in some markets, services are crucial to our success.

Role Description:

The Deploy Track Lead – Latin America & the Caribbean (LAC) is accountable for building, scaling, and operating a high-performing Deploy capability across the LAC region, aligned to Mastercard’s global Deploy strategy and regional business priorities.

This role owns the end-to-end Deploy track in LAC — spanning Technical Deploy, PMO Services, SBOS, and Platform-led Implementations — and is responsible for ensuring Deploy engagements are commercially sound, consistently delivered, and scalable, while maintaining strong alignment with Product, Digital Labs, Business Development, and regional leadership.

The role operates at the intersection of strategy, execution, and leadership, combining hands-on delivery oversight with regional operating model design and talent development.

• Skills & Experience

• Senior experience in technology delivery, consulting, or digital transformation within complex, matrixed organizations.

• Strong background in technical implementations, delivery governance, and multi-workstream programs.

• Proven ability to build and scale operating models, not just deliver individual projects.

• Commercial acumen with experience shaping large, multi-phase engagements.

• Comfortable operating across strategy and execution, with the credibility to engage senior stakeholders.

• What Success Looks Like

• Deploy LAC operates as one integrated team, from pre-engagement through delivery.

• Internal stakeholders experience clarity, consistency, and confidence when working with Deploy.

• Engagements are well-shaped, repeatable, and commercially sound.

• The Deploy LAC team is empowered, aligned, and delivering as one high-performing unit.

• Deploy is recognized as a strategic enabler and partner, not a reactive delivery function.

All About You:

We recruit for and value the following core competencies:

• Passion: Actively seeks responsibility and takes pride in guiding project teams towards delivering the highest quality results and recommendations to our clients.
• Problem Solving: Leads teams to identify the most critical aspects of a problem, and guides team to business-focused solutions and recommendations that drive client value. Initiates changes to project direction where required, and able to decide and act without the total picture.
• Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills and leads team to effective and efficient technical capability usage regardless of context.
• Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.
• Client Management: Inspire client confidence through timely and reliable execution and develop stakeholder management plans to align priorities and address support and resistance.
• Communication and Presence: Leads composition of complete deliverables and other written communication and demonstrates an ability to communicate verbally in a wide range of complex scenarios and up to senior management levels.
• Teamwork: Motivates medium size teams or key workstreams on large engagements to produce superior quality deliverables while creating an open collaboration environment for all levels, with a will to win attitude.
• Commercial Orientation: Ability to identify strong opportunities to leverage internal capabilities, including identification of cross-sell opportunities beyond direct project work, and partner with broader services teammates on contracting activities, leveraging knowledge of services capabilities and how they fit together to create relevant solutions for clients.
• Leadership: Instill a sense of urgency, ownership, and empowerment and thoughtful risk taking into leaders at all levels. Structures work so it aligns with team members’ goals and motivators.
• Integrity: Models Mastercard's values of honesty and integrity. Follows through on commitments and makes others do the same.
• Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.

Qualifications:

• Proven consulting experience at a senior level in a top-rated firm or equivalent in a major financial institution
• Bachelor's degree or equivalent qualification. MBA or other advanced postgraduate degree is preferred
• • Advanced experience directly managing multiple people across multiple projects
• Experience as a people manager and team leader with proven ability to motivate individuals
• Exceptional analytical and quantitative problem-solving skills and ability to guide project teams to structure ambiguous client challenges
• Exposure specifically in payments and / or retail banking or merchants is preferred
• Ability to communicate complex ideas effectively – both verbally and in writing – in English and Spanish. A third language such as Portuguese is a plus
• Demonstrated ability to own and develop relationships with both mid- and executive-level client contacts and inspire confidence in Mastercard as a sought-after partner
• Ability to multi-task in a fast-paced, deadline-driven environment, and balance thought with action while getting the most out of limited resource
• Advanced Word, Excel, and PowerPoint skills are required; data expertise preferred

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.