Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Chief of Staff, CNPF, Asia Pacific

Director, Chief of Staff, CNPF (Business Administration and Excellence)

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview:

The Asia Pacific (AP) Commercial & New Payment Flows (CNPF) team is looking for a Director, Chief of Staff (Business Administration) to drive our strategy and execution forward by working together with cross-functional and cross-country teams.

The Mission of the Business Administration & Excellence function is to provide thought leadership to the Management Team and ensure the goals and objectives of the Company are successfully achieved in the market.

The role has been tasked with driving a culture and instituting an internal/external consultative approach to help the business to achieve its business objectives.

The individual is expected to gather and analyze information, formulate, and test hypothesis, develop and communicate recommendations as well as an execution mindset. Additionally, keep track of main KPIs and Market Drivers.

Reporting directly to the EVP, CNPF AP the role will support the CNPF Leadership Team and work closely with all market's teams. The role will have 1 direct report.

• Role

• Lead Strategic projects for the CNPF AP Organization (design and execution), structuring ambiguous problems and take action to solve them acting as a consultant to the organization.

• Build strong business partnerships with leaders of all levels and functions across the Asia Pacific region.

• Help business leaders across the region gain key insights into business performance by market and segment, and identify key strategic priorities

• Support the CNPF EVP, and broader team, on time sensitive requirements/projects

• Lead the strategic planning process, and contribute to the development of execution framework against strategic plan. Support the quarterly planning process

• Lead priorities and target setting process and monitoring progress

• Work together with the markets to determine the CNPF strategy, execution and plan needed to be success

• Support all market visits and relevant Executive engagements into AP

• Lead/support all applicable CNPF events including customer forums, townhalls, and Executive engagements

• Management/prioritization capabilities – dealing with multiple priorities is critical

• Contribute to continue building monitoring Dashboards

• Manage a direct report to develop talent and growth

• All About You

• Bachelor/MBA in Business Administration, Economics, or Business Management

• Experience in a consultancy role or similar Chief Of Staff function

• Strong Leadership skills

• Analytical skills

• Outstanding people skills. Ability to influence at the highest levels

• Comfortable obtaining business insights from ambiguous and incomplete datasets, and turning them into action and meaningful insights

• Proficient in Excel and power point; knowledge of Data analytics tools and coding is plus (Alteryx, Python, R, SQL, Power BI, Tableau)

• Experience in Consulting, Strategy, and/or planning roles

• Strong sense of urgency, comfortable operating in a fast paced and changing environment

• Customer focused, team player, and problem solver

• Ability to build and to maintain relationships at multiple levels of the organization

Join a team where data, insight and execution translate into real outcomes for customers across APAC.

Submit your application via the links provided below.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.