About Us

At Mastercard, we're powering economies and empowering people, building ​ a sustainable economy where everyone prospers.

Size: 10000+ employees
Industry: Consulting, Financial Services, Technology, Fintech

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Legal Compliance

This role is open to candidates looking to conduct the role from either our London , Peterborough or Lisbon offices .

The Mastercard Prepaid Management Services (MPMS) Compliance Team is responsible for ensuring the MPMS business adheres to all regulatory requirements, including Anti-Money Laundering (AML) policies and legislation.

The Director, Legal Compliance, reports to the VP Compliance, Risk & Fraud and provides direction and support for the implementation and oversight of the business compliance program, including AML, Sanctions, Treating Customers Fairly and Foreign Account Tax Compliance Act (FATCA) globally.

• Key Accountabilities
• Deputize for the VP Global Compliance, as required.
• Manage a team of Analysts within EMEAA region.
• Produce, implement and maintain compliance risk assessments, policies and procedures for the following, to ensure they align with relevant legislation, industry guidance and (where applicable) issuer requirements:
  o Anti-Money Laundering (AML)
  o Customer Due Diligence (CDD) / oversight and review of customer on-boarding processes
  o Treating Customers Fairly (TCF)
  o Identity theft
  o Vulnerable customers

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o Politically Exposed Persons (PEP) and Sanctions screeningo Distributor / agent oversighto Program risk assessmentso Risk control matrix (Harvey Ball risk assessments).

• Understand issuer compliance and AML requirements and develop appropriate program frameworks, to include the identification of system development requirements, operational process changes and resource requirements.

• Manage ongoing compliance relationships with issuers, to include new product initiatives, AML monitoring, Subject Access Request (SAR) reporting, TCF policy review, monthly service calls and other such requests.

• Manage, maintain and develop AML monitoring programs, in line with relevant regulations, industry guidance and issuer requirements, to include the submission of compulsory transaction reports (where required) and suspicious activity reports.

• Ensure continuous oversight of AML transaction monitoring and PEP & Sanctions screening systems, including configuration and ongoing testing.

• Manage and overview Sanction screening programs for cardholders, in line with relevant regulations, industry guidance and issuer requirements.

• Overview Sanction screening for distributors and corporates in all regions, in line with relevant regulations, industry guidance and issuer requirements.

• Review and assess new business projects and the design of compliance controls, to ensure adherence to company policy and procedures, and deliver appropriate solutions, so that robust and appropriate compliance controls are implemented to satisfy regulatory and issuer needs.

• Sign-off new market / product launches (as applicable).

• Represent MPMS Compliance, in respect of technical change and delivery at PI Planning events.

• Review and sign off collaterals and marketing material (including financial promotions), in line with industry guidance and issuer requirements.

• Manage and overview appropriate training to relevant staff, in line with regulatory and issuer requirements covering:o AML and Counter-Terrorism Financing (CTF)o Anti-Bribery & Corruptiono TCF• Review and update training material, track training completion and escalate non-completion.

• Continually review departmental processes, procedures and systems, to ensure the most efficient use of resources and the elimination of unnecessary cost.

• Support internal business owners and stakeholders in process improvements related to KYC and compliance requirements.

• Act as escalation point for compliance queries from other business areas.

• Provide regular reporting and MI to VP Global Compliance and escalate issues, as appropriate.

• Manage internal and issuer audits and external independent reviews, to include the provision of documentation (as per agreed scope), responding to queries and implementing improvements.

• Assist with maintaining:o HMRC Money Service Business (MSB) registration• Remain up-to-date with industry and regulatory developments, maintain a close relationship with the Global Compliance Team, Regional Compliance Working Groups, MPMS Legal and issuers, and proactively scan the regulatory landscape to ensure an effective and timely response to regulatory changes.

• Assess the impact of regulatory changes and industry guidance on existing AML/CTF, Sanctions, anti-bribery and TCF policies and procedures, and design controls to ensure necessary changes are implemented within MPMS Compliance and across other business areas (as appropriate).

• Maintain necessary records, in compliance with applicable regulations and issuer requirements, thereby ensuring complete and accurate data is readily available to internal and external parties.

• Core Skills• Significant experience in a Senior Compliance role, within Financial Services.

• ACAMS/ICA Certified.

• Educated to Bachelor's Degree level (minimum)• Subject matter expert in AML regulations, including Sanctions in all regions of operation• Able to interpret regulations and guidance, in order to assess impact and develop practical operational procedures, to ensure ongoing compliance.

• Able to deal with sensitive and confidential information.

• Strong communication skills (verbal & written) with the ability to engage key stakeholders at all levels.

• Able to build internal and external relationships.

• Analytical and detail focused, with the ability to identify anomalies, trends and make necessary recommendations.

• Able to manage and prioritize multiple tasks to completion and on time.

• Knowledge and understanding of prepaid card / electronic money products.

Corporate Security Responsibility:

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Brentford, United Kingdom

Job ID: Mastercard-22331_R-249443

Employment Type: OTHER

Posted: 2025-05-23T00:13:24
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• FSA With Employer Contribution
• HSA
• HSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Pet Insurance
• Mental Health Benefits
• Virtual Fitness Classes
• Health Reimbursement Account

Parental Benefits

• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources
• On-site/Nearby Childcare
• Adoption Leave

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Commuter Benefits Program
• Casual Dress
• Happy Hours
• Snacks
• Company Outings
• On-Site Cafeteria
• Holiday Events
• Some Meals Provided

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence
• Volunteer Time Off

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Relocation Assistance
• Financial Counseling
• Stock Purchase Program
• 401(K)
• Company Equity

Professional Development

• Tuition Reimbursement
• Promote From Within
• Mentor Program
• Access to Online Courses
• Lunch and Learns
• Internship Program
• Work Visa Sponsorship
• Leadership Training Program
• Associate or Rotational Training Program
• Shadowing Opportunities

Diversity and Inclusion

Employee Resource Groups (ERG)

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