Our Purpose

Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

• Vice President, Product Management
• Identity Account Protection

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview:

Mastercard Identity, within the Security Solutions organization, leads the development of identity products and services that enable global commerce, power financial inclusion, prevent crime, and deliver seamless digital experiences. The VP of Identity Account Protection partners closely with stakeholders to define requirements and shape a roadmap that expands and enhances this capability, unlocking critical use cases across the ecosystem.

• The candidate will define and deliver industry-leading identity account protection capabilities for both card and non-card solutions.

• The candidate will lead the product development, launch, and strategy to create new identity account protection offerings and synergistic solutions across the Mastercard ecosystem.

• The candidate will ensure the product meets the evolving needs of consumers, businesses, and agents in an increasingly more digital world.

• Do you have a passion for creating digital products using leading-edge technology?

• Are you ready to deliver safer and simpler ways to identify consumers, businesses, and agents?

• Are you motivated to drive transformational change in markets across the globe?

Role

• Lead product development for new identity solution offerings.
• Evolve product strategy; define vision and roadmap to align with customer needs.
• Develop a prioritized view of customer needs and market opportunities by segment and use cases; evolve roadmap accordingly.
• Manage the development of business requirements and communication to the platform and engineering teams.
• Define and monitor success metrics and KPIs to ensure the effectiveness of product offerings; enhance offerings based on performance and the voice of the customer.
• Responsible for P&L and defining plans in collaboration with global commercialization teams to meet established revenue goals.
• Drive ongoing evaluation of potential partners; develop and maintain intelligence on key players in the value chain from both a global and regional perspective.
• Acts as an expert, advocate, and champion for designated products to internal and external stakeholders.
• Lead development of product pricing strategies.
• Advise, influence, and support communication and marketing efforts, and oversee the development of training and other product support materials
• Lead broad go-to-market initiatives, including the establishment of go-to-market approaches and key performance indicators for products, setting objectives in partnership with Mastercard regions, and driving commercial plans to ensure success
• Lead transformation initiatives, including product and customer-facing activities across all Mastercard regions.
• Identify, evaluate, and prioritize business cases for transformation initiatives, and build business models to improve Mastercard's footprint and competitiveness

All About You:

• Experience and expertise in the Identity industry, targeting how identity supports overall account protection.
• Experience in translating and applying customer feedback to lead new solution offerings and current product adjustment strategies.
• Experience setting direction for go-to-market plans and leveraging market insights to differentiate from competitors
• Experience with business transformation initiatives and customer management
• Experience initiating and managing investigations of product/business risks and concerns
• Have created and delivered presentations to internal or external stakeholders
• Experience working and building impactful relationships with cross-functional stakeholders
• Proven people leadership experience
• Bachelor's or related experience. Advanced degree preferred.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.

Pay Ranges

Toronto, Canada: $200,000 - $320,000 CAD

Vancouver, Canada: $200,000 - $320,000 CAD