Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

product manager-2

Overview:

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services use our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers. Services is critical for the sustained, long-term growth of Mastercard. Within the Services organization, this role sits within the Business & Markets Insights (BMI) organization.
The Business & Market Insights vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation.
Role
We are looking for an experienced analyst within the Payment Performance Intelligence Program Global Product Management team to play a key role in supporting commercialization/go-to-market strategy for its products. This person will be part of a team of product managers and drive key activities including conducting data analysis for go-to-market activities, e.g., price modeling, revenue analysis, KPI analysis and reporting etc.

All About you:

• Owns the working backwards document and vision for one or more features • Elicits and decomposes business requirements into platform requirements and user stories

• Coordinates internal forums to collect and identify feature-level development opportunities

• Contributes near-term input (quarterly) for the platform product portfolio and roadmap, prioritizing the backlog while defining the acceptance criteria for user stories• Recommends trade-off decisions on platform product features/depth of features/backlog items

• Design and conduct user research, including customer interviews, to deepen understanding of customers’ pain points, motivations and opportunities

• Work closely with engineering teams, designers, and operational teams to prioritize development efforts as they align against product strategy

• Determine release goals for the platforms and prioritize assigned features

• Ensure consistent alignment between business priorities and development objectives

• Oversee timely and high-quality execution of the creation of technical requirements

• Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals

• Translate business priorities into clear, actionable technical requirements for the engineering team using creative techniques like mind maps, work flow diagrams etc

• Identify issues that will keep the platform features from delivering on time and/or with the desired requirement and communicate to the leadership

• Promote internal and external feature adoption

• Partner with internal teams to answer product questions and provide product support

• Provide input into product pricing and our go-to-market strategy

• Exhibit expertise within the platform feature area and coordinate with interdependent teams

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.