About Us

At Mastercard, we're powering economies and empowering people, building ​ a sustainable economy where everyone prospers.

Size: 10000+ employees
Industry: Consulting, Financial Services, Technology, Fintech

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Associate Managing Consultant, Program Management, Advisors Client Services

• Associate Managing Consultant
• Program Management

Advisors & Consulting Services:

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client's organization.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard

Roles and Responsibilities:

You will manage multiple projects within a portfolio, providing efficient and effective coordination of a complex range of activities by clearly defining project team and stakeholder roles and responsibilities that are aligned with the delivery of the expected benefits. You will ensure effective identification of risks and pro-active solutioning to mitigate risks and impact on timelines.

• Client Impact

• Manage deliverable development and workstreams on multiple large, complex high-value projects across a range of industries, problem statements, and cultures

• Utilize proven, accredited project and change management methodologies and techniques to help clients drive measurable value

• Define scope, timelines, and budget and perform cost, benefit, and risk analyses

• Report on issues, risks, progress, and timelines and summarize effectively, offering analysis, options, and credible solutions

• Manage working relationship with client managers, and act as trusted and reliable partner

• Team Collaboration & Culture

• Develop sound business recommendations and deliver effective client presentations

• Plan, organize, and structure own work and that of junior project team members to address client problems

• Lead team and external meetings, and lead or co-lead project management

• Contribute to the firm's intellectual capital and solution development, being a strong brand ambassador for Mastercard and Data & Services

• Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior team members

Qualifications:

• Basic qualifications

• Undergraduate degree with work experience in project management and change management methodologies and techniques

• 4-6 years of Project Management experience

• Exposure to financial institutions, card & payments, and/or consultancies

• Experience managing clients or internal stakeholders

• Logical, structured thinking

• Advanced Word, Excel, and PowerPoint skills

• Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment

• Ability to communicate effectively in English and the local office language (if applicable)

• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

• Preferred qualifications

• Experience developing and implementing solutions and measuring impact on clients' business

• Experience coaching junior consultants

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• Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)• Knowledge of Project Management tools• Exposure to card & payments and/or retail banking or merchants acquiring• MBA or master's degree with relevant specialization (not required)Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Serendah, Malaysia

Job ID: Mastercard-22331_R-260138

Employment Type: OTHER

Posted: 2025-09-12T19:25:15
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• FSA With Employer Contribution
• HSA
• HSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Pet Insurance
• Mental Health Benefits
• Virtual Fitness Classes
• Health Reimbursement Account

Parental Benefits

• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources
• On-site/Nearby Childcare
• Adoption Leave

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Commuter Benefits Program
• Casual Dress
• Happy Hours
• Snacks
• Company Outings
• On-Site Cafeteria
• Holiday Events
• Some Meals Provided

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence
• Volunteer Time Off

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Relocation Assistance
• Financial Counseling
• Stock Purchase Program
• 401(K)
• Company Equity

Professional Development

• Tuition Reimbursement
• Promote From Within
• Mentor Program
• Access to Online Courses
• Lunch and Learns
• Internship Program
• Work Visa Sponsorship
• Leadership Training Program
• Associate or Rotational Training Program
• Shadowing Opportunities

Diversity and Inclusion

Employee Resource Groups (ERG)

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