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Community Health Improvement Specialist, Chelsea

Mass General Brigham

Community Health Improvement Specialist, Chelsea

Mass General Brigham

Somerville-MA

·

On-site

·

Full-time

·

1w ago

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary:

The Specialist is a key member of Mass General Brigham’s Health Corps, a dedicated community-based workforce advancing the system’s Community Health Strategy. Embedded in MGB’s priority communities, Health Corps members help individuals and families access care, address health-related social needs, and manage conditions that contribute to health disparities.
This position focuses on outreach, education, and navigation related to two of MGB’s identified priority conditions: colorectal cancer and cardiometabolic disease. Community Health Workers provide blood pressure screenings, deliver basic health counseling, and support individuals in connecting to services that promote prevention, early detection, and long-term health.

This role requires deep familiarity with the strengths, cultures, and needs of the communities served, which include Chelsea, Revere, Dorchester, Roxbury, Mattapan, Mission Hill, Hyde Park, Jamaica Plain, Roslindale, Lynn, Salem, and Waltham.

Principle Responsibilities and Duties:

  • Conduct outreach and engagement within assigned communities to promote awareness of colorectal cancer and cardiometabolic disease and encourage screening and preventive care
  • Provide blood pressure screenings in community and clinical settings, following approved protocols
  • Offer basic health counseling to support individuals in understanding risk factors and adopting strategies for managing their health
  • Assist individuals with accessing primary care, screening appointments, follow-up care, and social services
  • Maintain current knowledge of local resources and help community members navigate systems related to food, housing, transportation, and financial assistance
  • Build and maintain trusting relationships using a culturally responsive and strengths-based approach
  • Collaborate with clinical teams, community organizations, and other Health Corps members to ensure coordination of care and support
  • Document screenings, referrals, and encounters in appropriate systems with accuracy and timeliness
  • Participate in Health Corps trainings, team meetings, and one-on-one supervision to strengthen practice, develop skills, and align with program goals
  • Support local community events, health fairs, and systemwide initiatives
  • Serve as a representative of Mass General Brigham and the Health Corps in all interactions with the community and partners
  • Perform other responsibilities as assigned in support of the Community Health Improvement team

Qualifications:

Education

  • High school diploma or equivalent is required; associate or bachelor’s degree is preferred
  • At least two years of experience living or working in one or more of the following communities: Chelsea, Revere, Dorchester, Roxbury, Mattapan, Mission Hill, Hyde Park, Jamaica Plain, Roslindale, Lynn, Salem, or Waltham
  • Experience in community outreach, patient navigation, health education, or other public health roles is preferred
  • Experience conducting health screenings or participating in health promotion activities is preferred; training will be provided
  • EMT or Medical Assistant experience strongly preferred, particularly in patient-facing or clinical support roles.
  • Bilingual or multilingual candidates are strongly encouraged to apply

Knowledge, Skills and Abilities

  • Strong relationship building skills.
  • Must have a flexible mindset with the ability to quickly adjust daily plans and activities to accommodate urgent or unplanned community needs.
  • Must be comfortable communicating and collaborating with a diverse set of staff, leaders, communities, and other stakeholders.
  • Experience collecting and documenting data a plus.
  • Excellent written and verbal communications skills.
  • Proficiency in Microsoft Office required.
  • Demonstrated ability to work effectively and provide advocacy for racial and ethnically diverse populations and communities.
  • Strong commitment to social justice and health equity.
  • Demonstrated commitment to impacting the care of at-risk patients.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

399 Revolution Drive

Scheduled Weekly Hours:

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.22 - $31.71/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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About Mass General Brigham

Mass General Brigham

Mass General Brigham Inc. is a not-for-profit, integrated health system based in Greater Boston. It operates two academic medical centers—Massachusetts General Hospital and Brigham and Women's Hospital—along with specialty and community hospitals, home care, urgent care, and a licensed health plan...

10,001+

Employees

Boston

Headquarters

Reviews

3.8

36 reviews

Work Life Balance

3.9

Compensation

3.8

Culture

3.8

Career

4.0

Management

3.7

74%

Recommend to a Friend

Pros

Good work-life balance and flexible environment

Competitive compensation and benefits

Opportunity for career growth

Cons

Some organizational bureaucracy

Room for improvement in processes

Internal communication could improve

Salary Ranges

56 data points

Junior/L3

Mid/L4

Junior/L3 · Licensing Manager I

1 reports

$140,300

total / year

Base

$122,000

Stock

-

Bonus

-

$140,300

$140,300

Interview Experience

41 interviews

Difficulty

3.2

/ 5

Duration

14-28 weeks

Offer Rate

40%

Experience

Positive 69%

Neutral 12%

Negative 19%

Interview Process

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

Common Questions

Technical skills

Past experience

Team collaboration

Problem solving