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APP Manager, Palliative Care BWH

Mass General Brigham

APP Manager, Palliative Care BWH

Mass General Brigham

Boston-MA

·

On-site

·

Full-time

·

2w ago

Compensation

$130,250 - $190,278

Benefits & Perks

Healthcare

401(k)

Learning Budget

Healthcare

401k

Learning

Required Skills

Clinical knowledge as Nurse Practitioner

Palliative care expertise

Staff management

Leadership

Interpersonal communication

Symptom management

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

FULL TIME/ 40 HOURS/ BWH MAIN CAMPUS

POSITION SUMMARY:

The APP Manager for Palliative Care will serve as a clinical and operational leader within the Division of Palliative Care and Geriatrics at Brigham and Women's Hospital (BWH).

This role combines direct patient care responsibilities with management oversight of a growing team of nurses and Advanced Practice Providers (APPs). The APP Manager will play a pivotal role in collaborating with leadership across Mass General Brigham (MGB).

This position offers a unique opportunity to shape the future of palliative care delivery at one of the nation's premier academic medical centers, while maintaining meaningful clinical practice and leading a dedicated team of palliative care nurses and APPs.

KEY RESPONSIBILITIES:

  • Clinical Leadership & Patient Care
  • Maintain an active clinical practice providing palliative care to hospitalized patients and their families
  • Deliver comprehensive symptom management, advance care planning, and goals of care discussions
  • Serve as a clinical expert and resource for the nursing and APP team and interdisciplinary palliative care team
  • Participate in clinical quality improvement initiatives and evidence-based practice implementation
  • Team Management & Supervision
  • Directly oversee and manage the performance of a small team of nurses and APPs
  • Conduct hiring, onboarding, orientation, training, and scheduling for APP team members
  • Provide regular performance coaching, mentoring, and professional development support
  • Complete performance appraisals and address disciplinary matters as needed
  • Foster a positive, collaborative team culture that supports clinical excellence and professional growth
  • Division Development & Strategic Collaboration
  • Partner with MGB and MGH leadership to develop and implement strategic plans for the BWH and MGB Division of Palliative Care and Geriatrics
  • Contribute to the creation of operational structures, clinical workflows, and care delivery models
  • Participate in division-wide planning meetings and strategic initiatives
  • Support the integration of palliative care services across BWH clinical programs
  • Identify opportunities for program growth, innovation, and quality improvement
  • Administrative & Operational Responsibilities
  • Ensure appropriate staffing coverage and clinical operations for the APP and nursing team
  • Monitor team productivity, quality metrics, and clinical outcomes
  • Participate in departmental meetings, committees, and hospital initiatives
  • Collaborate with nursing, social work, chaplaincy, and other interdisciplinary team members
  • Maintain compliance with hospital policies, regulatory requirements, and professional standards.

Job Summary

Summary:

Provides direct management to typically a small to medium-sized team of advanced practice providers or other allied health professionals while continuing to spend the majority of time providing direct patient care as a Nurse Practitioner
Does this position require Patient Care? Yes
Essential Functions
-Performs all essential functions of a Nurse Practitioner, providing direct patient care.
-Directly oversees and is accountable for the performance of a team of APPs and/or other direct reports.
-Hires, performance manages, and completes performance appraisals for a team of APPs and/or other direct reports.
-Orients, trains, and schedules staff.
-Assists with quality assurance programs as needed to help implement quality improvement efforts.
-Ensures continuing education and teaching for APPs.
-Acts as liaison between the hospital, physician and nursing staff, and other APPs.
-Ensures APPs are following proper billing compliance rules and methodology.

Qualifications

Education & Licensure:

  • Master's in Nursing (MSN) (or) DNP (or) PhD Degree in Nursing required.  Can this role accept experience in lieu of a degree? No.

  • Completion of a Master’s or post Masters’ degree in Adult program accredited by the Commission on Collegiate Nursing Education (CCNE) or the National League for Nursing Accrediting Commission (NLNAC).

  • Satisfactory completion of an approved formal education program which has as its objective the preparation of professional nurses to practice as nurse practitioner.

  • Current Adult/Gerontology (AGNP) Certification by an accredited APRN certifying body required.

  • DEA registration required and current APRN License to practice in Massachusetts required.

  • Hospice and Palliative Care Nursing Certification (CHPN, ACHPN) preferred.

Experience:

  • Minimum 5 years of experience as an Advanced Practice Provider required.

  • Demonstrated progressive leadership experience required.

  • Experience in inpatient palliative care required.

  • Palliative Care fellowship training preferred.

  • Hospice and Palliative Care Nursing Certification (CHPN, ACHPN) preferred.

Knowledge, Skills and Abilities

  • Strong clinical knowledge as a Nurse Practitioner.
  • Strong managerial presence and ability to provide & direct feedback and guidance to staff.
  • Strong interpersonal communication skills.
  • Ability to function effectively in a fast-paced environment.
  • Results-oriented and exhibits a strong attention to detail.

Additional Job Details (if applicable)Remote Type

Onsite

Work Location

75 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$130,249.60 - $190,278.40/Annual

Grade

8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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About Mass General Brigham

Mass General Brigham

Mass General Brigham Inc. is a not-for-profit, integrated health system based in Greater Boston. It operates two academic medical centers—Massachusetts General Hospital and Brigham and Women's Hospital—along with specialty and community hospitals, home care, urgent care, and a licensed health plan...

10,001+

Employees

Boston

Headquarters

Reviews

3.8

36 reviews

Work Life Balance

3.9

Compensation

3.8

Culture

3.8

Career

4.0

Management

3.7

74%

Recommend to a Friend

Pros

Good work-life balance and flexible environment

Competitive compensation and benefits

Opportunity for career growth

Cons

Some organizational bureaucracy

Room for improvement in processes

Internal communication could improve

Salary Ranges

56 data points

Junior/L3

Mid/L4

Junior/L3 · Licensing Manager I

1 reports

$140,300

total / year

Base

$122,000

Stock

-

Bonus

-

$140,300

$140,300

Interview Experience

41 interviews

Difficulty

3.2

/ 5

Duration

14-28 weeks

Offer Rate

40%

Experience

Positive 69%

Neutral 12%

Negative 19%

Interview Process

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

Common Questions

Technical skills

Past experience

Team collaboration

Problem solving