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M&M'S Las Vegas - Guest Experience Supervisor

Mars

M&M'S Las Vegas - Guest Experience Supervisor

Mars

USA-Nevada-Las Vegas

·

On-site

·

Full-time

·

1w ago

Compensation

$52,000 - $58,240

Benefits & Perks

Healthcare

401(k)

Flexible Hours

Mental Health

Learning Budget

Healthcare

401k

Flexible Hours

Mental Health

Learning

Required Skills

Customer service

Leadership

Communication

Job Description:

This position pays between $25 - $28/hr ($52,000 - $58,240/year plus annual bonus!) based on experience.

The role of the Guest Experience Supervisor is to provide an unforgettable experience for our Guests both through personal interactions and directing, coaching, and teaching our associates to provide an incredible experience. They will collaborate with store management on all things brand awareness to drive business objectives. Primary role to is to be the Manager on duty.

What are we looking for?

  • Previous retail supervisory experience preferred.

  • Excellent communication and interpersonal skills.

  • Ability to thrive in a fast-paced, dynamic retail environment.

  • A strong focus on delivering outstanding customer service.

  • Flexibility to work weekends and holidays, as needed.

Key Responsibilities:

  • Role models the behaviors of an effective Manager on Duty to ensure the achievement of all sales objectives and goals.

  • Contributes to business metrics; celebrates success and makes suggestions for improvement when necessary

  • Coaches and provides feedback to associates in various positions and provides feedback to the Manager regarding associate performance

  • Trains and educates Associates on new product knowledge, selling strategies and new merchandise presentation techniques

  • Ensures all areas of the store are neat clean, organized, operational and safe

  • Demonstrates confidence and focus during periods of high volume or unexpected events to keep store operating to standard and to set a positive example for the store team

Be part of a vibrant team dedicated to delivering an unforgettable shopping experience. Apply now to take the next step in your retail management career! We offer:

  • Competitive wages! Benefits start DAY ONE: Medical, 401K, and paid time off

  • Tuition Reimbursement Program

  • Mental Health benefits 8 FREE face-to-face counseling visits per issue per calendar year

  • Flexible Schedules

  • Corporate/Store Discounts

  • Career Opportunities within the store and in Mars Inc (https://careers.mars.com/)

  • Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.

  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

  • Best-in-class learning and development support from day one, including access to our in-house Mars University.

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, if eligible, including variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Eligibility for these additional elements depend on the position offered and the employee’s work schedule (i.e., part-time schedule, store associate). Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

USD 0.00 - USD 0.00

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About Mars

Mars

Mars

Bootstrapped

Mars is a global manufacturer of confectionery, pet food, and other food products, known for brands like M&M's, Snickers, and Pedigree.

10,001+

Employees

McLean

Headquarters

Reviews

3.3

25 reviews

Work Life Balance

2.2

Compensation

3.1

Culture

2.8

Career

3.4

Management

2.1

35%

Recommend to a Friend

Pros

Great benefits and job security

Team-based working environment

Career advancement opportunities

Cons

Poor leadership and management

Long 12-hour shifts with overtime requirements

Lack of work-life balance consideration

Salary Ranges

542 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analyst

42 reports

$86,911

total / year

Base

$81,185

Stock

-

Bonus

$5,726

$58,912

$129,041

Interview Experience

2 interviews

Difficulty

3.5

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Final Interview

6

Offer

Common Questions

Technical Knowledge

Coding/Algorithm

Behavioral/STAR

Past Experience

Culture Fit