Job Description:

Key Responsibilities

• Manage daily inbound & outbound operation and communicate with 3PL over delivery issues.

• Perform Custom clearance, import docs review, and inbound scheduling with 3PL.

• Deploy Mars QFS standard (DQM/EMQM) to 3PL and provide guidance for NC products handling.

• Collaborate with demand team for special promotion planning, execution, and co-packing activities.

• Replenishment planning for Chinese labels and warehouse consumables.

• Coordinate with 3PL for stock management and disposal arrangement.

• Facilitate periodic KPI meeting with 3PL for performance review and key focus communication.

• Prepare Logistics-related reports/projections to support business execution and improvement.

• Serve as backup role for customer service executive.

Key Relationships

Reports to: Market Logistics Manager

Peers: Market Supply Chain Team

Other key relationships:

• The role will be part of the core team under Market Logistics Manager. This role will be the spoke for logistics service within China supply team.

• The role will collaborate with internal (Demand, Finance, CA teams…) and external stakeholders to deliver logistics service-related tasks and requests

Job Specifications/Qualifications

Education & Professional Qualification:

• Minimum 3 years supply chain experience mainly on outbound/inbound logistics & customer service.

• Degree qualified (preference), minimally Diploma in Logistics/Business Administration or related field.

1. Knowledge/Experience

• Minimum 3-year experience in Logistics.

• Proven ability to impart technical expertise to customers’ advantage.

• Experience in a multinational consumer goods company (FMCG) environment is desirable.

• Has experience in managing customs clearance and warehouse operation.

• Excellent communication (both written & oral) in Chinese, and good in English.

Key Functional Competencies & Technical Skills

• Logistics Management

• Analytical Capability

• Risk Management

• MS Excel, PowerPoint, Word

Key Supporting Competencies

• Drive for Result

• Managing and Measuring Work

• Communication

• Conflict Management

• Business Acumen

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