Job Description:

Key Responsibilities:

• Incident Leadership: Lead the response for P1 and P2 production outages, coordinating between IT infrastructure teams and business stakeholders.
• Advanced RCA: Analyze long-term trends in bot performance to identify systemic issues and propose architectural fixes.
• Code Review & Quality: Audit and approve all enhancements and bug fixes developed by the Junior and Mid-level engineers to ensure they meet global coding standards.
• Strategy: Collaborate with the SDM to define support SLAs, KPIs, and shift rotations.
• Mentorship: Provide technical coaching to junior team members and conduct regular internal technical training sessions.
• Enhancements: Lead the development of bot enhancements to improve performance, stability, or to adapt to UI changes in target applications.
• Optimization: Review existing Re Framework implementations to optimize logging and exception handling.
• Process Documentation: Update Standard Operating Procedures (SOPs) and technical documentation to reflect changes made during the enhancement process.

Qualifications:

• Bachelor’s degree in IT, Computer Science, or a related technical field.
• 5+ years of IT experience, with at least 3 years of dedicated experience in Ui Path.
• Proficiency in VB.NET or **C#**and experience with SQL (stored procedures and queries).
• Solid experience with Ui Path Re Framework, Orchestrator, and version control tools (e.g., Git, SVN, or Azure DevOps).
• Expert-level knowledge of Orchestrator management including licensing, and cloud configurations.
• Strong background in SAP and Web automations, complex system integrations, and application support.
• Proven ability to handle multiple production incidents simultaneously.
• Strong analytical and problem-solving skills.
• Excellent communication skills for coordinating with local business units.
• Ui Path Automation Developer Professional certification is desired.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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