Job Description:

• Key Responsibilities:

• Lead and manage process improvement projects using Lean Six Sigma methodologies (DMAIC, PDCA (Plan–Do–Check–Act), etc.).

• Identify and analyze process bottlenecks, waste, and variation through data analysis and stakeholder feedback.

• Facilitate Kaizen events, workshops, and root cause analyses to drive continuous improvement.

• Develop and implement standard operating procedures (SOPs) and performance metrics.

• Collaborate with cross-functional teams (Within O2C Operations) to ensure alignment with business objectives.

• Track project outcomes, cost savings, and productivity improvements.

• Provide training and coaching to teams on Lean and Six Sigma principles.

• Support automation and digitization initiatives as part of process optimization.

• Create and maintain process documentation (process maps, SIPOC diagrams, value stream maps, etc.).

• Report progress and improvement results to senior leadership.

• Qualifications:

• Bachelor’s degree in Business, Finance, or related field (Master’s preferred).

• Lean Six Sigma Green Belt or Black Belt certification required.

• 5–10 years of experience in process improvement, operations excellence, or business transformation.

• Proven record of delivering measurable business results through process improvements.

• Strong analytical and problem-solving skills (experience with data analysis tools such as Excel, Power BI, etc.).

• Excellent communication, facilitation, and change management skills.

• Exposure to automation, RPA, or ERP systems is an advantage.

• Key Competencies:

• Continuous Improvement Mindset

• Analytical Thinking & Data Literacy

• Stakeholder Management

• Project Management

• Change Management

• Business Acumen

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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