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Ancillary Manager - Shoreline Amphitheatre (Seasonal 2025)

Live Nation

Ancillary Manager - Shoreline Amphitheatre (Seasonal 2025)

Live Nation

Mountain View, CA, USA

·

On-site

·

Full-time

·

1w ago

Compensation

$41,600 - $52,000

Required Skills

Leadership

Sales

Communication

Team management

Job Summary:

WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOBUS Concerts is seeking a Venue Ancillary Manager. The Ancillary Manager is responsible for
execution of all upsell operations for Shoreline Amphitheatre.

WHAT THIS ROLE WILL DOThe Ancillary Manager will be responsible for leading the team that generates all upsell revenue streams during the day of show.

Responsibilities:

  • Communicate with the venue’s core team about staffing, upsell availability and overall execution of upsell programs during the show.

  • Communicate with the box office manager during the day of show to trouble shoot any opportunities that arise with guests, upsell availability or equipment.

  • Provide suggestions to venue leadership based on feedback from team and guests during the day of show. Suggestions may include topic such as pricing strategies, best practices and team execution for both presales and day of show.

  • Provide feedback around finding new, creative revenue streams for the venue based on day of show experiences and trends.

  • Secure and reconcile day of show ancillary sales.

  • Compile various reports to provide upsell information to venue leadership.

  • Participate in meetings regarding day of show & ancillary operations.

EQUAL EMPLOYMENT OPPORTUNITY:

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

The expected compensation for this position is:

$20.00 USD - $25.00 USD Hourly
Pay is based on a number of factors including market location, qualifications, skills, and experience.

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About Live Nation

Live Nation

Live Nation Entertainment, Inc. is an American multinational entertainment company that was founded in 2010 following the merger of Live Nation and Ticketmaster. It continues to operate both brands as subsidiary companies, promoting and managing ticket sales for live entertainment internationally.

10,001+

Employees

Beverly Hills

Headquarters

Reviews

4.0

10 reviews

Work Life Balance

3.2

Compensation

3.4

Culture

4.3

Career

4.0

Management

3.8

75%

Recommend to a Friend

Pros

Great people and team atmosphere

Flexible scheduling

Fun work environment with events

Cons

Low pay relative to responsibilities

Very long working hours

Fast-paced and demanding environment

Salary Ranges

59 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · BI Data Engineer

3 reports

$188,500

total / year

Base

$145,000

Stock

-

Bonus

-

$130,000

$195,000

Interview Experience

2 interviews

Difficulty

2.0

/ 5

Duration

21-35 weeks

Offer Rate

50%

Experience

Positive 0%

Neutral 50%

Negative 50%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Group/Panel Interview

5

Offer

Common Questions

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios

Technical Knowledge