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Fix Term
Guangdong
Guangzhou
Retail
Full
- Time
23-Jan-2026
【岗位职责】
1.课程开发与体系搭建
搭建并持续完善品牌线上美容顾问专属培训体系,制定年度/季度培训计划;调研业务端与学员培训需求,结合前沿护肤/彩妆科学、产品作用机理,转化为线上美容顾问可直接复用的消费者沟通语言,设计、开发及迭代培训课程与资料。
2.培训落地与赋能
聚焦线上美容顾问核心能力提升,开展针对性培训实施工作,覆盖产品知识、皮肤学基础、彩妆技巧、线上销售话术、消费者沟通技巧等核心内容,保障培训效果落地。
3.问题闭环与话术沉淀
负责售前售后核心产品相关问题答疑、汇总与闭环处理;提炼高频问题,输出统一标准化答疑话术并开展内部培训,赋能线上美容顾问高效响应消费者需求。
【任职要求】
1.统招本科学历,3年以上培训经验,有高端美妆/皮肤学品牌/电商/零售实战背景者优先;
2.形象气质佳,具备良好的沟通表达和统筹协调能力;
3.抗压性强,能快速适配电商大促高强度培训节奏与突发需求。
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About L'Oréal

L'Oréal
PublicL'Oréal is a French multinational cosmetics and beauty company that develops, manufactures, and markets skincare, haircare, makeup, and fragrance products. The company operates through multiple divisions including consumer products, luxury brands, professional products, and active cosmetics.
10,001+
Employees
Clichy
Headquarters
Reviews
3.8
10 reviews
Work Life Balance
3.2
Compensation
4.1
Culture
3.4
Career
4.2
Management
2.8
68%
Recommend to a Friend
Pros
Career growth and progression opportunities
Good compensation and benefits
Strong company reputation and brand
Cons
Management and leadership issues
Work-life balance challenges
Office politics and workplace culture issues
Salary Ranges
0 data points
Intern
Intern · Data Analyst
0 reports
$72,061
total / year
Base
-
Stock
-
Bonus
-
$61,252
$82,870
Interview Experience
35 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Offer Rate
41%
Experience
Positive 64%
Neutral 22%
Negative 14%
Interview Process
1
Phone Screen
2
Technical Interview
3
Hiring Manager
4
Team Fit
Common Questions
Technical skills
Past experience
Team collaboration
Problem solving
News & Buzz
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News
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5w ago
L'Oréal: A Resilient Beauty Giant At A Fair Price (OTCMKTS:LRLCF) - Seeking Alpha
Source: Seeking Alpha
News
·
5w ago
L’Oréal to Build €326 Million Beauty-Tech AI Hub in India - Luxury Tribune
Source: Luxury Tribune
News
·
5w ago
The Beauty Ledger #1 – L’Oréal plays chess in Germany • Red Lipstick Deal in Paris • Made in Italy goes mega - BeBeez International
Source: BeBeez International
News
·
5w ago